Administrative Support Officer

• Women’s and Children’s Health Network, Child and Family Health Services (CaFHS), Ingle Farm 5098
• Salary – ASO2 - Administrative Services Officer L2, $66,442 to $69,504+ 12% Superannuation and Salary Sacrifice Benefits
• Full Time - Permanent Ongoing

About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Administration Officer is part of a multi-disciplinary team that provides community-based health and development services from birth to 5 years across South Australia. The Administration Officer is responsible for delivering customer service in a professional, flexible and timely manner to achieve high-quality customer focused outcomes. The incumbent also undertakes a range of administration activities supporting the staff members of the regional team in accordance with Child and Family Health Service Division strategic plan.

Key duties of the role

• Ensure the provision of a quality customer information and enquiry service to consumers.
• Contribute to the efficient and effective operation of services by providing a comprehensive administration support service.
• Provide an efficient and coordinated customer booking and records management system.
• Contribute to the maintenance and accuracy of electronic databases and the provision of a confidential and secure client records service.
• Contribute to a collaborative team environment by working effectively with other Administrative Officers to support service delivery, share workloads and achieve team objectives.
• Actively participate in quality and risk management activities and contribute to a positive, safe and continuously improving work environment.

Skills and Experience

• Demonstrated administrative experience, including records management, appointment bookings, data entry and word processing. Experience with SA Health Sunrise and CXOne preferred but not required.
• Demonstrated ability to communicate effectively with consumers, staff, external agencies and members of the public.
• Demonstrated ability to work independently, prioritise competing demands and adapt to changing work environments.
• Demonstrated ability to maintain confidentiality, resolve conflict and work effectively within a multidisciplinary team.

Enquiries can be directed to

Kirsty Gardner

Administration Team Leader, Inner North

0403 094 841

kirsty.gardner@sa.gov.au

Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.

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To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

• ASO2 - Administration Officer - Role Description - 949009.pdf
• Immunisation Requirements Checklist
• Applicant Documents Checklist

If you would like further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

The South Australian public sector promotes diversity and flexible ways of working part-time.  Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Tuesday 15 September 11:55PM