Junior Business Analyst

Junior Business Analyst

• Initial 6 month contract
• Supportive, high performing team
• Make an impact!

AusIMM is seeking a curious, organised and detail-focused Junior Business Analyst to support the continual improvement of our CRM, member-facing digital platforms, reporting and emerging AI-enabled business capabilities.

This is a great opportunity for an early-career business analyst, project support professional, data analyst or technology-focused graduate who enjoys working with people, systems and information to solve practical business problems.

About the role

Working within our Technical Programs team, you will help gather and document requirements, map processes, support CRM and platform improvements, assist with testing, and contribute to better data, reporting and digital experiences for members, customers and staff.

You will also support AusIMM’s responsible adoption of AI and automation by helping document use cases, data needs, testing outcomes and user guidance.

What you’ll be doing

• Gather, clarify and document business requirements for CRM, membership, events, learning, marketing and service processes.
• Translate business needs into clear user stories, acceptance criteria, process maps and testing documentation.
• Support CRM enhancements, integrations, upgrades and configuration changes.
• Assist with data profiling, cleansing, validation and issue tracking to improve CRM and reporting quality.
• Analyse workflows across AusIMM’s website, member portal, learning, events, finance, reporting and collaboration platforms.
• Support Agile delivery activities including backlog refinement, sprint activities, functional testing and User Acceptance Testing.
• Contribute to practical AI and automation use cases, including documentation, testing, adoption resources and responsible-use considerations.

About you

You may be a recent graduate, early-career business analyst, project coordinator, IT support professional, data analyst or customer operations specialist looking to build your capability in business analysis, CRM, digital products, reporting and AI enablement.

To be successful, you will bring strong communication skills, attention to detail, analytical thinking and a practical approach to solving problems. You will enjoy learning new systems, working with different stakeholders and turning business needs into clear, useful documentation.

You will have

• A degree, diploma or relevant study in Business Information Systems, IT, Computer Science, Data Analytics, Business or a related discipline, or equivalent practical experience.
• Up to two years’ experience in business analysis, project support, IT support, data analysis, customer operations or a similar business-facing technology role.
• A foundational understanding of requirements gathering, process mapping, user stories, acceptance criteria and software delivery.
• Confidence using Microsoft 365 applications.
• Exposure to CRM systems, Power BI, Power Platform, SharePoint, Asana, Azure DevOps, Trello, Visio, Miro, Lucidchart or similar tools would be highly regarded.

About Us

AusIMM is the peak body for professionals in the resources industry, proudly named the 2024 Association of the Year. We deliver world class professional development, global networking and an outstanding membership program to support the careers of members and industry professionals in the resources sector.

We’re passionate about our commitment to build and accelerate the careers of people working in all aspects of the mining industry, and that same commitment extends to our employees. Here’s a snapshot of what we currently offer:

• Flexible working arrangements
• Learning and development opportunities
• Partner discounts
• Gifted annual leave over the Christmas/New Year period
• Wellness initiatives, including a comprehensive Employee Assistance Program

How to Apply

Apply now for this fantastic opportunity by submitting your cover letter and current resume. We strongly encourage you to visit our website to find out more about us and what we do: www.ausimm.com

AusIMM is committed to an equal, diverse and inclusive workplace. We encourage applications from people of all ages, ethnicities, nationalities, identities, and cultures including those living with disabilities, Aboriginal and Torres Strait Islander peoples, LGBTQI+ community.

Applications are open to those with full working rights in Australia. Please note that only shortlisted candidates will be contacted.