medical receptionists

About the role

Beecroft General Practice is seeking enthusiastic and professional Medical Receptionists to join our team on a casual basis. This is a critical front-line position that plays an essential role in delivering excellent patient care and ensuring the smooth operation of our practice. As a Medical Receptionist, you will be the first point of contact for our patients, creating a welcoming and professional environment whilst managing administrative tasks that support the effective functioning of the practice. This casual position is based in Beecroft NSW 2119.

What you'll be doing

• Greeting patients with a warm, professional and courteous manner upon arrival at the practice

• Answering telephone enquiries and directing calls to appropriate staff members

• Scheduling and confirming patient appointments using practice management software

• Processing patient registrations and maintaining accurate patient records

• Collecting patient fees and processing payments using secure payment systems

• Managing waiting room procedures and maintaining a clean, organised reception area

• Handling patient enquiries regarding test results, prescriptions and general practice information

• Coordinating with clinical staff to ensure patient flow and appointment schedules run smoothly

• Performing general administrative duties including filing, photocopying and data entry

• Following confidentiality and privacy protocols in accordance with healthcare regulations

• Assisting with reception coverage during busy periods and staff absences

What we're looking for

• Previous experience working in a medical reception or healthcare administrative environment, or equivalent customer service experience

• Proficiency with practice management software and general computer systems

• Strong communication and interpersonal skills with the ability to interact professionally with patients, visitors and staff

• Excellent organisational and time management abilities, with the capacity to prioritise multiple tasks

• Attention to detail and accuracy when managing patient records and administrative information

• Professional telephone manner and ability to manage enquiries professionally and courteously

• A flexible approach to work and willingness to adapt to changing practice requirements

• Discretion and understanding of confidentiality and privacy requirements in a healthcare setting

• Current knowledge of privacy legislation and best practice in patient data handling is desirable

• A genuine passion for delivering patient-centred care and supporting healthcare professionals

What we offer
Beecroft General Practice is committed to creating a supportive and collaborative workplace where casual staff are valued members of the team. We offer flexible casual working arrangements that allow you to maintain a healthy work-life balance. Our team benefits from a welcoming practice culture, ongoing training and development opportunities, and the satisfaction of working in a healthcare environment that places patient care at its heart. You will have the opportunity to develop your skills in medical administration whilst working alongside experienced healthcare professionals.

About us
Beecroft General Practice is a well-established primary healthcare provider serving the local community in Beecroft NSW. We are dedicated to providing comprehensive, high-quality general practice services to our patients. Our practice is built on a foundation of professional excellence, compassionate care and a commitment to supporting the health and wellbeing of the community we serve. We maintain a friendly, inclusive team environment where every member of staff plays an important role in delivering excellent patient outcomes.

Apply now
If you are interested in joining our team as a Medical Receptionist on a casual basis, we would welcome your application. Please submit your resume and a covering letter detailing your relevant experience and why you would be an excellent fit for our practice.