Support Worker

• Salary packaging - Boost your take-home pay and save on tax.
• Perkbox – Access everyday savings and wellbeing resources.
• 90% of Northcott staff agreed they enjoy the kind of work they do.

At Northcott, we are more than a workplace - we are a community making a real difference.

We are looking for passionate Support Workers to join our team on a casual basis in Mt Hutton. You will support people with disability to build independence, wellbeing, and community connection.

We welcome people from all backgrounds because we know that diverse experiences, abilities, languages, and cultures strengthen our team, enhance the support we provide to our customers, and make Northcott stronger.

In this role, you will

• Provide personal care that promotes dignity and independence (e.g. showering, toileting, continence support).
• Support safe manual handling and mobility using hoists and other aids.
• Follow individual care plans to meet health needs such as epilepsy or wound care.
• Prepare meals and assist with mealtimes in line with mealtime management plans.
• Enable customers to participate in everyday activities — from household tasks to social and community outings.

You will be surrounded by an experienced, supportive team who’ll help you grow your skills and build a rewarding career in disability support.

About You

We are looking for someone who is caring, adaptable, and ready to make a real difference every day. You don’t just see tasks — you see people, and you meet them where they are with empathy and respect.

To thrive in this role, you will bring:

• A flexible approach to work — you’re happy to support across various shifts, including mornings, afternoons, and weekends.
• Disability Industry experience; Lived experience of disability is highly valued.
• Experience supporting participants with complex care needs, including catheter care, bowel care, and diabetes management.
• Experience working in Supported Independent Living and providing personal care.
• Experience in managing behaviours of concern, administering medication and manual handling.
• The ability to stay calm, think quickly, and provide steady, confident support — even when things get challenging.
• A positive attitude, a team spirit, and a genuine passion for helping others achieve their goals.

Every day looks a little different at Northcott — and that’s what makes it so rewarding.

Benefits, Perks & wellbeing

At Northcott, we believe in looking after the people who drive our organisation. That’s why we offer a range of fantastic employee benefits designed to support your wellbeing, lifestyle, and career growth.

• Exclusive Discounts & Benefits – Enjoy discounted health insurance, gym memberships, motor services and more.
• Salary Packaging – Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging—no matter where else you work.
• Perkbox – Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
• Family-Friendly Workplace – Flexible support to help you balance home and work life.
• Accessibility & Wellbeing – Inclusive workplace with support for employees with disability, including tailored adjustments, flexible work options and a Psychologically safe environment and various staff networks.
• Learning & Career Growth – Ongoing training, development, and opportunities to advance your career, with your contributions always valued.

Support Worker Position Description

How To Apply

Click APPLY to submit your application.

Please include:

• Your current resume
• A short cover letter outlining your skills, experience and what interests you about this role.

We encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

At Northcott, we believe everyone deserves the chance to live life their way. As a not-for-profit disability service provider, we support people with disability to explore new possibilities, reach their goals, and shape their own futures. Joining Northcott means becoming part of a passionate, purpose-driven team that grows together and celebrates every success — big or small.

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email recruitment@northcott.com.au .

Diversity and Inclusion Statement
Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTQIA+ identity, neurodivergence, disability, gender, age, religion or caring responsibilities. We welcome bilingual and multilingual applicants, recognising the important role language and cultural understanding play in connecting with and supporting our diverse communities. If you require any adjustments to participate in the recruitment process, have a preferred contact method, or need information provided in an alternative format, please contact recruitment at recruitment@northcott.com.au We are here to support you — reasonable adjustments are available throughout the application process and are also available to employees in their roles beyond recruitment.