Live-In Dog Boarding Manager Take A Lead Boarding | Southern Highlands

About the role

As the Live-In Boarding Facility Manager, you will be responsible for overseeing the daily operation of the boarding facility and ensuring every dog receives the highest possible standard of care. This is a hands-on role requiring someone equally comfortable handling a group of energetic dogs, managing a team, speaking with clients, checking fencing and providing enrichment and adequate care for the dogs in your care. You will be responsible for creating a calm, safe and well-run environment for both dogs and staff.

Key responsibilities

• Oversee the day-to-day care of all boarding dogs

• Maintain a structured routine incorporating exercise, enrichment, training, socialisation and rest

• Supervise and participate in group play and enrichment activities

• Monitor dogs throughout the day and overnight

• Conduct daily health and wellbeing checks

• Recognise changes in behaviour, health or temperament and escalate concerns appropriately

• Administer medications and basic treatments as required

• Maintain accurate care and medication records

• Supervise and support a small team of animal attendants

• Communicate professionally and warmly with clients on a regular basis

About you

• 3+ years of professional experience working with dogs

• Experience in dog daycare, boarding, training, kennels, veterinary care or a similar environment

• Strong dog-handling skills and confidence around dogs of different sizes, breeds and temperaments

• A calm and confident approach to challenging situations

• Strong leadership and organisational skills

• Excellent communication and people skills

• A full Australian driver's licence is essential

• A high level of physical fitness

• Confidence working outdoors in all weather conditions

• A strong sense of responsibility and attention to detail

About us

Take A Lead is a Sydney-based dog care business specialising in doggy daycare, boarding and training with a boarding facility located in the Southern Highlands. We believe dogs deserve the best holiday while their owners are away. Our approach is centred around enrichment, structured activity, training, companionship and genuine human interaction. We are a growing, independent family business and we are passionate about doing things differently.

Benefits

• Live-in accommodation provided

• Utilities and internet included

• Full-time permanent employment

• Performance incentives and regular reviews

• Professional development and training opportunities

• A genuinely dog-focused workplace

• The opportunity to help shape and grow a unique boarding business

• A supportive, close-knit team