Sprinkler Service Manager

ARA Fire Pty Ltd is an Australian‑owned and operated fire protection provider and part of the ARA Group – a national, entirely employee‑owned company with over 2,500 skilled employees.

We are seeking a Sprinkler Service Manager for our Airport West, VIC team. This long‑term role is ideal for a motivated leader who is serious about career growth and committed to delivering high‑quality fire protection services.

This is an excellent opportunity to join a national organisation recognised for its strong customer focus across fire protection, service, and minor works.

Working both autonomously and collaboratively, the Sprinkler Fitter Service Manager will be supported by administrative staff and tradespersons to oversee the day‑to‑day operations of the Sprinkler Service Division. A key focus of the role is maintaining ARA Fire’s high standard of service for customers throughout the Airport West and greater Melbourne region.

The successful candidate will:

• Manage scheduling and delivery of sprinkler service works

• Take full P&L responsibility, including forecasting, invoicing, and cost control

• Provide technical support to customers, service technicians, and stakeholders

• Estimate and price repair works and service projects

• Drive sales and business development for the department

• Ensure compliance with relevant Australian Standards and company policies

• Support tender submissions and key account requirements

• Promote ARA Fire services and products

• Fire sprinkler mechanical background (preferred)

• Previous managerial, supervisory, or project management experience

• Strong leadership with a hands‑on approach

• Excellent written and interpersonal communication skills

• Ability to work under pressure and meet deadlines

• Proactive problem‑solving and strong attention to detail

• Customer‑focused mindset and collaborative team attitude

If this sounds like you and you thrive in a busy, fast‑paced environment, please submit your resume via SEEK.

Applicants must be able to prove eligibility to work full‑time in Australia.