Technical Support - New Technology

Why join Schindler?

At Schindler, our people and culture set us apart. We are committed to developing our employees into industry leaders through continuous learning, hands-on experience, and career progression opportunities.

You will be part of a supportive, high-performing team working on cutting-edge lift technologies, with strong job stability and a clear growth trajectory. We take pride in promoting from within and investing in your long-term career.

About the Role

We have an exciting opportunity for an experienced Technical Field Support Specialist to join our Sydney team. Reporting to the Branch Technical Manager, this role plays a critical part in supporting Schindler’s New Technologies portfolio.

You will provide high-level technical support across installations and commissioning, while also driving capability development within our field workforce. This includes delivering training, mentoring technicians, and ensuring best practice methodologies across projects.

This role is ideal for someone currently working in Technical Support, TSG, Field Engineering, or a Senior Lift Technician looking to step into a leadership and development-focused position.

Key Responsibilities

• Provide expert technical support to field teams (onsite and remote)
• Support installations, commissioning, tuning, and testing of equipment
• Assist Project Managers on new installations and modernisations
• Identify skill gaps and deliver training, mentoring, and development
• Drive installation efficiency and promote best practice methods
• Support integration with third-party systems and resolve complex issues
• Improve reliability and proactively address recurring faults
• Ensure high-quality handovers and compliance with safety and lift standards

What we are looking for?

• Electrical Trade Qualification (recognised in Australia)
• Minimum 8 years’ experience in the lift industry
• Strong technical expertise in elevator systems, installation, and commissioning
• Proven fault-finding ability across Schindler and third-party equipment
• Sound knowledge of lift codes (AS1735, EN81) and standards
• Excellent communication, training, and facilitation skills
• Strong leadership, problem-solving, and stakeholder engagement abilities
• Commitment to safety, quality, and continuous improvement

About us:

Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

Further Information & how to apply:

If you are passionate about a career with us, please click on the “Apply” button and complete our online application form.

We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.