Administration & Service Support

About the Role

We are seeking a proactive and highly organised Administration & Service Support to provide general administrative support for us at our Head Office in Rowville on a full-time, on-site basis.

This is a dynamic, hands-on role suited to someone who enjoys variety and takes pride in maintaining an efficient, professional office environment.

Key responsibilities include:

• Managing incoming calls, emails, and correspondence of 2 mailboxes

• General administration and reception support

• Maintaining administration manuals, registers, passwords, phone list and office systems

• Support service in setting up new customers, sites and creating new jobs with Purchase Orders in Simpro

• Manage various contractor portals, ensuring compliance of Company information

• Booking travel in line with company policy

• Release employee announcements (birthdays and work anniversaries)

• Managing DECT phone repairs

• Coordinating Vehicle requirements: e-tags, fuel cards and insurance claims

• Supporting company events and internal catering requirements

• Daily office checks and general facilities/maintenance coordination

• Other administrative tasks as required ie. ordering stationery & amenities

About You

To succeed in this role, you will demonstrate:

• Minimum 3 years’ experience in an Administration or Reception role

• Strong written and verbal communication skills

• High attention to detail and organisational ability

• Confidence working across multiple teams and departments

• Proficiency with Microsoft Office and telephony systems

• Initiative and a proactive approach to improving systems and workflows

• Professional presentation and the ability to maintain an organised work environment

• Experience with SimPRO advantageous

How to Apply

Please submit your resume with a cover letter outlining why you are the ideal fit for this role. Applications without a cover letter will not be considered.

Note: A Police Check and Pre-Employment Medical Check are mandatory for this role.

You must be an Australian resident and/or hold Australian Citizenship.

Due to the large amount of applications we received, only short-listed candidates will be contacted.