Uniform Attendant

• Opportunity to grow your career in hospitality!

• Flexible - Morning and afternoon work that includes weekend work.

• Above award EBA pay rates.

Join our team!

 Our iconic venue offers stunning views of the Yarra River and Melbourne cityscape. As industry leaders, we host Australia's most significant events year-round. Join our 500-plus- team crafting unforgettable experiences from conferences, exhibitions, and meetings to galas and beyond. 

About the role

 You will be responsible for the everyday running of Uniform rooms and delivering front-line customer service to staff and management. The position entails upholding a comprehensive understanding of housekeeping procedures at MCEC to swiftly address complaints and service requests from all stakeholders.

Duties also include overseeing the efficient handling of laundry and distribution of staff uniforms, consistently delivering courteous assistance to personnel. Proactive communication with other departments is essential to uphold an integrated service standard. During downtime, responsibilities extend to recycling uniforms and inspecting for wear and tear, with minor mending tasks to be performed as necessary. The role demands accountability for the management and upkeep of both management and staff uniforms.

What you’re here to do

• Maintain a sound understanding of the house keeping procedures to ensure the resolution of complaints and request for services are competed promptly for all MCEC stake holders.

• Ensure efficient processing of laundry and provision of staff uniforms, ensuring a helpful and courteous manner when dealing with staff.

• Print daily roster reports and follow up with rostering for any last-minute changes.

• Keep up to date with agency time sheets and amendments sent out separately.

• Ensure all dirty uniforms are ready for collection from dry cleaners by 7.30am daily.

•  Printing daily Time Target roster reports and follow up with rostering for any last-minute changes.

• Keeping up to date with agency rosters and amendments sent out separately.

• Ensure all linen deliveries are stored and put back correctly.

• Ensure full understanding of linen requirements for events coming up.

• All Executive Dry Cleaning and Retail Dry cleaning are sent daily by 7.30am for collection the following day.

• Operate heat seal machine.

• Bagging soiled garments up to 10kg 

• Ensuring all new uniform deliveries are received and stored and checked in.

• Full understanding of GIMS and POS systems housekeeping uses.

What's for you?

•  An iconic venue where no day is the same.

• Friendly and inclusive environment.

• A well-being program and initiatives.

• Cultural diversity is valued and supported.

• Emphasis on learning and career development.

• Discount on Health Insurance, childcare and more

• Discounted Car space + In house Dry-cleaning

• We offer free breakfast, and subsidised lunch, or dinner – catered with a full weekly menu from our Chefs.

• Uniform supplied and cleaned on-site.

• Flexible work options – you manage your own availability.

• Healthy days, volunteer days and more.

• Free event tickets & Employee discounts at onsite restaurants, cafes, and lockers.

• An Employee Assistance Program (EAP) that is available to employees and their families.

• And so much more…….

Your wellbeing

We care about you beyond your job satisfaction. Our health and wellbeing initiatives are continuing to expand to help encourage your personal and professional growth. 

•  Our Employee Assistance Program offers confidential counselling and Healthy Day leave. 

• Our Fitness Passport provides discounted access to a wide choice of gyms and pools across Melbourne.

• Financial wellbeing support through confidential and independent Money Assist specialist coaching. 

Our community 

Find endless opportunities to join community initiatives. We proudly partner with top Australian charities that share our values of sustainability, inclusivity, and innovation. Through our community program, we provide almost $2 million in support each year to help them make a difference.

Discover more about MCEC! 

• Our website https://www.mcec.com.au

• Learn more about who we are. 

• We're all about making events matter - see how we create impact for our people, visitors, and community.

• Learn about our sustainability goals. 

• View our pyrotechnics/sensitive events info.

Why choose us?  

At MCEC, we're not your typical event venue. We're a dynamic team passionate about bringing event ideas to life. With over 1,000 bespoke events yearly, we pioneer new possibilities in event excellence. Our people are not just the best at what they do, they're the best at doing things no one else has done before.

Built on the banks of the Birrarung (Yarra River), Melbourne Convention and Exhibition Centre (MCEC) Acknowledges the Traditional Owners of Narrm, the Wurundjeri Woi Wurrung people of the Kulin Nation. We pay our respects to their Elders past and present, and to Elders of all First Nations communities that visit MCEC. We recognise the ongoing significance of the Birrarung to Traditional Owners as a life source and a meeting place for millennia and seek to honour this long-standing tradition of building community and exchanging ideas on these lands.