Accounts Receivable Officer

About Us
At Likewize, we help people stay connected to the technology they love. As a global leader in device protection, warranty, repair, and logistics solutions, we partner with some of the world’s largest brands and retailers to deliver exceptional customer experiences.

Operating across multiple regions and supporting millions of customers globally, we combine innovation, commercial expertise, and operational excellence to deliver smarter technology lifecycle solutions.

We are now looking for a detail-oriented and proactive Accounts Receivable Officer to join our Finance team in Melbourne.

About the Role
The Accounts Receivable Officer is responsible for supporting the effective management of accounts receivable activities across assigned customer accounts, ensuring payments are processed accurately, overdue balances are actively managed, and account reconciliations and reporting are completed to a high standard.

Working closely with Finance, Sales, customers, and internal support teams, you will play a key role in cash allocation, claims and credit management, dispute resolution, debtor reporting, and continuous improvement of AR processes.

Key Responsibilities

• Allocate incoming payments to the correct customer accounts, and post receipts accurately and on time

• Monitor and release orders on credit hold

• Monitor aged debtors and follow up overdue balances via phone and email

• Reconcile accounts receivable ledgers and bank accounts, investigating and resolving discrepancies

• Support the resolution of billing disputes, claims, returns, credits, and other open items

• Prepare debtor ageing reports, dispute/open item trackers, and other regular or ad hoc AR reporting

• Assist with cash flow forecasting and provide support for AR receivables financing programs

• Maintain accurate customer account records and ensure AR data integrity

• Work collaboratively with internal stakeholders to improve collections outcomes and account accuracy

• Contribute to continuous improvement initiatives across AR processes, reporting, and controls

About You
You are organised, analytical, and confident working in a high-volume, fast-paced accounts receivable environment. You have strong attention to detail, a proactive mindset, and the ability to manage customer accounts while building effective relationships across the business.

You will ideally bring:

• Previous experience in an Accounts Receivable or similar finance role

• Strong reconciliation and problem-solving capability

• Experience managing collections and overdue debtors

• Strong ERP systems experience – JDE highly desirable

• Advanced Excel skills (vlookups, pivot tables)

• Excellent attention to detail and accuracy

• Strong communication skills, with the ability to liaise professionally with customers and internal stakeholders

• A proactive, solutions-focused approach and commitment to continuous improvement

Desirable Experience

• Experience managing high-volume customer accounts, including returns, claims, and self-credit processes

• Exposure to AR financing programs such as factoring

• Experience supporting cash flow forecasting or debtor reporting

• Familiarity with general ledger posting rules and finance controls

• Experience in an FMCG business, including managing high order volumes

Why Join Us?

• Join a collaborative and supportive Finance team within a global organisation

• Play a key role in managing a large and complex accounts receivable function

• Work closely with a broad range of stakeholders across Finance, Sales, and customer accounts

• Opportunity to contribute to process improvement and operational efficiency initiatives

• Build your career within a business that values accountability, continuous improvement, and strong commercial outcomes

If you enjoy working in a fast-paced finance environment and take pride in maintaining accurate accounts while improving collections and cash flow outcomes, we encourage you to apply.