Housekeeping Supervisor

Housekeeping Supervisor

As a Housekeeping Supervisor at The Tops, you'll be more than just hands-on in cleaning and preparation. You'll guide and support the team by setting the standard yourself. You'll communicate daily with the Housekeeping Manager, keep workflows running smoothly, and make sure every guest space reflects the 'home-like' quality and care we're known for.

• Permanent - Full Time, 38 hours per week position - enjoy the stability.
• A workplace surrounded by 200 acres of natural bushland
• Onsite parking and easy access to outdoor spaces
• Salary packaging options (including novated leasing) to increase your take-home pay
• Birthday leave so you can celebrate with the people who matter most

Your Contribution

• Walked across our picturesque Stanwell Tops site at sunrise, taking in the sounds of the bush as you prepared the accommodation blocks and shared spaces, ready to welcome hundreds of excited school students and guests arriving for camp.
• Supported a new team member, guiding them through our housekeeping and cleaning routines and sharing not just the how, but the why-because we know a spotless room or fresh-looking hall helps set the tone for a positive guest experience.
• Stepped in alongside your team to turn around cabins quickly and to a high standard, delivering consistent cleaning outcomes while ensuring every guest space feels comfortable, safe, and welcoming.
• Worked closely with the Housekeeping Manager to check stock levels, manage linen and cleaning supplies, place orders, and update the team wiki so everyone has the information they need.
• Paid attention to the small but important details, ensuring linen is prepared and facilities are ready for each new group's arrival, maintaining high housekeeping standards across the site.
• Played a part in preparing the site for a weekend conference, walking away knowing your behind-the-scenes work helped create a smooth, well-run environment where guests could connect, relax, and enjoy their stay.

The Essentials

• Experience in housekeeping within a hotel, resort, or similar setting
• Leadership skills to mentor and support a team
• Basic Microsoft/computer skills for stock ordering and documentation
• A current Working with Children Check (or willingness to obtain)

About Us

Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.
For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 1100 staff and together we serve residents and customers across NSW. We are an Equal Opportunity employer and we value inclusion and diversity. For more about us visit our website https://www.freshhope.org.au

We'd love to hear from you! Please submit your cover letter and resume via the quick "Apply" link. Please don't wait. We'll be in touch as soon as we can.