Community Engagement Lead

ABOUT JIGSAW:

Jigsaw is a not-for-profit organisation designed to break the cycle so many people with disability face – of never gaining entry to the workforce.

At Jigsaw, we believe people prepare best for work, through work and our mission is to ‘build an Australia in which people with disability are fully included in the workforce’.

At the heart of the Jigsaw model is a thriving document and data management business, providing a range of high-quality commercial services to corporate and government clients including Westpac, Coca Cola Amatil. This business enables us to provide a training pathway for people with disabilities to prepare for employment at their own pace and undertake award wage employment before transitioning to open employment.

We are looking for someone who is energetic and passionate about engaging with the community and shaping the pathway to employment for people with disabilities.

Learn more about Jigsaw https://jigsawaustralia.com.au/

Key areas of accountability include:

• Building on your existing relationships within the Melbourne disability sector to raise Jigsaw’s profile within the community.
• Develop a pipeline of prospective participants for Jigsaw Melbourne.
• Respond to inquiries from potential referrers and new participants.
• Management of participant recruitment involving initial tours, trial days, the completion of intake procedures/documentation, and the introduction of the new participant to the co-working space.
• Understanding of participants overall NDIS budget and coordination of Schedule of Supports and any ongoing change to the Schedule of Supports including coordinating changes which may be to another location or enterprise within Fighting Chance
• Proactive support for participants with NDIS plan reviews including the provision of documentation.
• Develop and maintain relations within the local community and with a local referral network.
• Manage and attend Expos and similar post-school promotional events.

The successful candidate will be able to demonstrate:

• An approachable and friendly person with a high level of empathy and interpersonal skills
• A current understanding and network within the Melbourne disability sector;
• Understanding of the NDIS and experience working with people with disability.
• You have a proactive attitude to work and are a natural self-starter with initiative in spades, along with the ability to work hands-on as part of a team and autonomously when required.
• Excellent customer service skills
• Strong verbal and written communications
• Demonstrated experience in developing and maintaining relationships
• Strong organisational skills to juggle multiple scenarios and the ability to prioritise in response to dynamic business needs

Qualifications and experience required:

• A relevant tertiary qualification (social/community services/allied health) and/or 2+ years of recent experience in a customer-centric position within the disability sector.
• Operational, customer service, and/or administrative business experience.
• Possess the right to work in Australia
• Possess or be willing to obtain an NDIS Worker Screening Check
• Possess or be willing to obtain a Provide First Aid (HLTAID003)
• Possess or be willing to obtain a Working With Children Check
• Be available and willing to work at events on weekends and evenings on occasion.

What makes Jigsaw an unbeatable workforce:

• Competitive rate + Super + Salary packaging
• Jigsaw employees receive tax-effective salary packaging opportunities, meaning you can increase the value of your take-home income (including novated car leasing).
• Career development opportunities as the team expand both in Adelaide and interstate
• An opportunity to be part of a talented team, helping to build a fantastic workplace culture whilst carrying out purposeful work

If you are interested in joining a dynamic organisation at a time of exciting change in the disability sector, apply with your current resume and a cover letter addressing the above criteria.

Watch our welcome to Jigsaw video here: https://www.youtube.com/watch?v=KOXjeZBzfho&feature=emb_title

As a values-based organisation supporting marginalisedcommunities across Australia, we value lived experience and cultural diversity.

We encourage applications from people with disability and from Aboriginal and Torres Strait Islander peoples. If you require adjustments to our recruitment process, please reach out for a confidential discussion. 

Our Commitment to Child Safety

Fighting Chance is a Child Safe Organisation committed to the safety, wellbeing, and inclusion of all children and young people. We have zero tolerance for abuse, harm, neglect, discrimination, or inequality, and are
dedicated to preventing harm of any kind.

We uphold the rights of children and young people to be heard, to have their identity and culture respected, and to have their concerns taken seriously and acted upon.

All staff are expected to uphold our Code of Conduct and implement our Child Protection Practices, and to actively promote a culture of safety, respect, and trust in everything we do.

At Fighting Chance, we believe that child safety is everyone’s responsibility.