Administrative Officer

We are currently seeking an experienced Administrative Officer to join a busy operational team in Narangba on a 6-month assignment, commencing ASAP.

This role would suit someone with strong administration and customer service experience who is highly organised, detail-focused and confident working with billing, data entry and reconciliation processes.

• 6-month assignment
• Monday – Friday, 7:30am – 3:30pm
• ASAP start
• $38.89 per hour + super
• Based in Narangba
• Opportunity to develop broader experience across billing, compliance and operational administration

Working as part of a busy administration team, your responsibilities will include:

• Managing customer contract billing and reconciliation activities
• Ensuring invoices are accurate and submitted within required timeframes
• Validating invoices and reconciling billing records
• Completing accurate data entry and financial administration
• Supporting the transition of billing responsibilities between operations
• Maintaining accurate records and documentation for audit, compliance and reporting
• Liaising with internal stakeholders to investigate and resolve billing discrepancies
• Supporting customer enquiries and ensuring administrative tasks are completed promptly
• Undertaking training in Queensland EPA reporting requirements
• Working collaboratively with the wider team while also managing tasks independently

We are looking for someone who has:

• Previous administrative experience
• Strong customer service experience
• Excellent attention to detail and accuracy
• Experience with billing, invoicing, data entry or reconciliation is highly desirable
• Confidence communicating with internal and external stakeholders
• A customer-focused approach and professional communication style
• Strong organisational and time-management skills
• The ability to work autonomously and as part of a team
• A reliable and consistent work ethic
• Experience with Salesforce and/or JDE is highly desirable

You’ll be self-motivated, reliable and highly organised, with the ability to manage multiple administrative tasks while maintaining accuracy. You’ll enjoy working with customers and internal stakeholders and be confident following processes and resolving discrepancies.

If you have solid administration experience, strong customer service skills and excellent attention to detail, apply now!