RBA

Company Description Bank of Baroda is a leading state-owned banking and financial services institution headquartered in Vadodara, Gujarat, India. It is the second largest bank in India, offering a wide range of retail, corporate, and international banking services. The bank has a strong reputation for stability, customer service, and innovation in financial products. Bank of Baroda provides diverse career opportunities and structured growth paths for professionals seeking long-term development in the banking sector.
Role Description The RBA role at Bank of Baroda is a full-time, on-site position based in Prahran, VIC. The role involves supporting branch operations, assisting with customer service activities, and ensuring accurate processing of routine banking transactions. Responsibilities include handling account-related inquiries, maintaining records and documentation in line with bank policies, and coordinating with internal teams to resolve issues promptly. The RBA will contribute to compliance with regulatory and internal standards, support sales initiatives by identifying customer needs, and help maintain an organized and efficient branch environment.
Qualifications ACC 01560100015754*

Foundational knowledge of banking operations, retail banking products, and basic financial principlesStrong customer service orientation, with the ability to communicate clearly and handle inquiries professionallyAttention to detail and accuracy in processing transactions, documentation, and record-keepingProficiency with standard office software and ability to learn bank-specific systems and toolsAbility to work on-site full-time, collaborate with colleagues, and adapt to a fast-paced environmentGood analytical and problem-solving skills to address customer and operational issuesRelevant diploma or degree in finance, business, commerce, or a related field is preferredPrior experience in banking, financial services, or customer-facing roles will be an advantage