Shift Fill Officer - Casual | Hybrid

Shift Fill Officer - Casual | Hybrid
Are you organised, a confident communicator and someone who enjoys solving problems in a fast-paced environment?

We are looking for two Casual Shift Fill Officers to join our team and help keep essential support services running for our clients. 

In this hybrid role, you'll respond to roster vacancies and changes, working with Personal Support Workers, clients and internal teams to find solutions and ensure shifts are filled. 

What will you be doing?
As part of our Shift Fill Team, you will:

• Coordinate and fill vacant Personal Support Worker shifts, including those arising from unplanned leave. 
• Contact and work with Personal Support Worker's to find suitable shift coverage. 
• Communicate with clients and internal teams about roster changes. 
• Adjust rosters while considering client needs, availability and award requirements. 
• Maintain accurate information across our rostering systems.
• Problem-solve quickly when staffing or service needs change. 

What are we looking for?
You'll be a great fit if you have:

• Strong communication and customer service skills. 
• Great organisation and time management skills.
• Confidence speaking with people and negotiating solutions. 
• The ability to manage competing priorities in a fast-paced environment. 
• Good attention to detail and confidence using computer systems. 
• A practical, solutions-focused approach. 

Experience in rostering and scheduling within the disability or community service industries would be an advantage.

Why Join Spinal Life?
You'll be part of a collaborative team where your work directly contributes to ensuring our clients receive the support they need. 
With two casual positions available, these roles offer a hybrid work arrangement and the opportunity to use your coordination and problem-solving skills in a role that makes a genuine difference. 

• Comprehensive onboarding and training
• Ongoing professional development opportunities
• Penalty rates for weekends, nights and public holidays
• Fixed rosters to help maintain work/life balance
• Salary packaging to boost your take home pay
• Access to an Employee Wellbeing Platform

Contact Us:
For a confidential discussion about this exciting opportunity, please contact us on *******@spinal.com.au or call 07 3435 3***.

To apply:
If you are passionate about delivering high-quality, person-centred care and possess the skills and experience outlined above, we invite you to apply. Please submit your resume and cover letter outlining your suitability for the role via the Apply link below.
Applications will be assessed as they are received.