Houseperson / Public Area Attendant

Houseperson / Public Area Attendant

Casual | Quest St Kilda Road

Quest Apartment Hotels is the largest and fastest growing apartment hotel brand in Australasia, with over 140 properties across Australia, New Zealand and Fiji.

Quest St Kilda Road is a 104-apartment hotel located on Melbourne's iconic St Kilda Road. We pride ourselves on delivering exceptional guest experiences and maintaining our hotel to the highest standard.

We are seeking a motivated and hands-on Houseperson / Public Area Attendant to join our in-house housekeeping team on a casual basis.

Working closely with our Executive Housekeeper, this role is essential to the smooth operation of our hotel. You'll ensure our public areas are immaculately presented, our housekeeping team has everything they need to operate efficiently, and our apartments are guest-ready each day.

About the Role

No two days are the same. You'll provide operational support across housekeeping, public areas and hotel operations while helping maintain the high standards Quest guests have come to expect.

Key Responsibilities

• Ensure all guest-facing areas are clean, safe and exceptionally well presented at all times.

• Support room attendants to ensure apartments are completed and available for arriving guests on time.

• Manage and distribute linen, guest amenities, chemicals and housekeeping supplies throughout the hotel.

• Monitor housekeeping stock levels and assist with inventory management and replenishment.

• Maintain the cleanliness, organisation and presentation of housekeeping storerooms, service areas, trolleys and equipment.

• Perform manual handling duties, including moving linen, equipment, rollaway beds and cots.

• Complete carpet and upholstery cleaning using specialised cleaning equipment.

• Carry out minor general maintenance tasks and promptly report maintenance issues requiring attention.

• Remove rubbish and recycling from housekeeping and public areas.

• Assist with apartment setups and furniture movement as required.

• Follow safe work practices and contribute to a positive team culture.

About You

The ideal candidate will:

• Take pride in maintaining exceptionally high standards.

• Enjoy physical, hands-on work.

• Be highly organised with strong attention to detail.

• Have excellent time management skills and the ability to prioritise tasks.

• Be proactive and able to work independently.

• Thrive as part of a close-knit team.

• Have previous experience in hotels, housekeeping, commercial cleaning or a similar role (preferred).

• Have experience with carpet cleaning equipment or be willing to learn.

• Hold a current driver's licence (preferred but not essential).

• 2-3 shifts per week (including some weekends).

Why Join Quest St Kilda Road?

• Casual position under the Hospitality Industry (General) Award (HIGA).

• Free onsite parking.

• Uniform provided.

• Supportive and collaborative team environment.

• Ongoing training and development.

• Opportunity to develop your skills across housekeeping operations.

• Career progression opportunities within the Quest network.

If you enjoy staying active, take pride in your work and want to play an important role in creating effortless guest experiences, we'd love to hear from you.