Assistant Venue Leader

Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired. We're a proud family-owned, Australian business who have been growing year on year with even bigger goals ahead! Since 2012, we've grown to 70+ locations nationwide and expanded internationally! With a strong and growing footprint, we’re driven to make a genuine difference through the impact we have and the positive energy we bring. That’s how we Share the Chi!

We're now hiring for a Full Time Assistant Venue Manager to join us in the heart of the action leading the team, supporting the Venue Manager, keeping energy high, and standards higher! Impress with our renowned guest experience and share the CHI with heart in what we do. From daily operations to rostering, KPI management, and team development, you’ll play a key role in running our most iconic venues! Work with a great team and feel empowered by strong leadership and help drive performance across sales, costs and overall venue standards.

Why Yo-Chi? What’s in it for you:

• Booming brand energy – Join one of Australia’s fastest growing brands in a high-traffic, vibrant venue.
• Competitive salary, perks + rewards - your results and hard work are recognised and rewarded. Free Yo-Chi every shift, generous discounts off shift and chances to win BIG!
• Give back together – enjoy 2 paid volunteer days each year to make a difference with your peers.
• Balance + flexibility – Rotating rosters, both day and night shifts. Including one full weekend off every month!
• Culture worth sticking around for – Team events, activities, and a workplace where fun is part of the job!
• Career acceleration – We’re growing our leaders as fast as we’re growing our venues. Are you ready?

We’re looking for leaders who:

• Have previous leadership experience in hospitality or retail (QSR preferred!).
• Are people focused and passionate about team culture.
• Thrive in fast paced environments and love a challenge.
• Maintain a safe, clean, and positive workplace.
• Embody the Care Factor, thrive on Social Connectedness and champion Environmental Honesty.
• Are organised, driven, and hungry to grow.
• Embrace a Positive CHI attitude and bring a FUN energy to the team.

Ready to build your future with Yo-Chi? Do you have the Chi?
Check out our Instagram @iloveyochi, visit our website, or pop into the venue to feel the vibe for yourself.