Executive Lounge Supervisor (Part-Time)

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

WHAT WILL I BE DOING? 

Delivering outstanding food and beverage service to Executive Lounge guests. 

• Assisting with guest check-in and check-out while responding to guest enquiries in a friendly and professional manner. 
• Creating a warm and welcoming experience for all guests, recognising VIPs and Hilton Honours members. 
• Handling guest requests and resolving concerns promptly and professionally. 
• Maintaining a clean, organised and well-presented Executive Lounge. 
• Setting up and replenishing food and beverage offerings throughout service periods. 
• Promoting Hilton Honours and its benefits to eligible guests. 
• Working collaboratively with the Front Office and Food & Beverage teams to deliver exceptional guest experiences. 
• Contributing to a positive team culture while maintaining Hilton's high service standards. 
• Promoting Hilton Honours and its benefits to eligible guests 
• Working collaboratively with the Front Office and Food & Beverage teams 
• Supervising lounge attendants and supporting daily service operations 
• Overseeing lounge workflow and ensuring smooth service delivery 
• Conducting regular checks on food quality, cleanliness, and guest satisfaction 
• Managing inventory, placing orders, and maintaining accurate stock levels 
• Creating and managing staff rosters to ensure adequate coverage and smooth operations 
• Ensuring compliance with food safety and workplace health standards 
• Resolving complex guest concerns and escalating when needed 
• Assisting with training new team members 
• Enhancing the Executive Lounge experience through service improvements