Senior Credit Analyst/Parabroker / 8 minutes ago

About The Client

Our client is an Australian mortgage and finance brokerage based in Morisset, NSW, supporting clients across Lake Macquarie, the Central Coast and Australia-wide. With more than 10 years of experience and access to a broad panel of lenders, the business assists clients across home loans, investment lending, construction, refinancing, commercial lending, asset finance, SMSF lending and more.

As the brokerage continues to grow, they’re looking for an experienced Senior Credit Analyst / Para-Broker who can provide high-level credit and loan-processing support to the brokers.

Role Overview

They seek an experienced Senior Credit Analyst / Para-Broker with strong Australian mortgage lending knowledge who can take ownership of the technical and analytical work behind loan applications.

This is a senior position requiring someone who can go beyond basic loan processing and data entry. The successful candidate will be confident in assessing complex client financial information, completing servicing calculations, researching lender policies, comparing loan options, identifying potential credit issues, and helping structure applications before submission.

For a suitably qualified and experienced candidate, the role can operate closer to a Para-Broker, providing significant end-to-end support to the brokers while allowing them to spend more time advising clients and generating new business.

Strong Excel capability and experience within Connective's Mercury platform are particularly important. Connective describes Mercury Nexus as its all-in-one broker platform, incorporating deal workflows, client data gathering, compliance checks and application processes.

Requirements

Credit Analysis & Servicing – Primary Focus

Review client financial information and assess borrowing capacityComplete detailed servicing and affordability calculationsAnalyse income, liabilities, living expenses, assets and overall financial positionReview PAYG, self-employed and more complex income structuresAnalyse payslips, bank statements, tax returns and financial statementsCalculate and verify income in accordance with lender requirementsIdentify potential servicing, policy or credit issues early in the application processReview loan-to-value ratios (LVRs), deposit requirements and other key lending metricsConduct scenario analysis across different lenders and loan structuresUse Excel extensively for calculations, analysis and loan scenario modelling

Loan Structuring & Lender Research

Research lender policies and identify appropriate lending options based on the client's circumstancesCompare servicing outcomes and credit requirements across lendersAssist brokers with structuring residential and investment lending scenariosReview refinance, construction and other lending scenarios where requiredIdentify potential policy exceptions or issues requiring broker/BDM discussionPrepare clear recommendations and supporting analysis for broker reviewKeep up to date with changing lender policies, servicing requirements and credit criteria

Para-Broker & Application Support

Support brokers throughout the loan application processPrepare applications and supporting documentation for broker reviewEnsure client files contain the required information before submissionAssist with preparing compliant and well-supported loan submissionsLiaise with brokers regarding missing information or potential credit issuesAssist with lender queries, outstanding conditions and application progressionMonitor applications from preparation through to approval and settlement where requiredProvide more comprehensive Para-Broker support where qualifications and experience allow

Mercury / Connective CRM Management

Maintain accurate client and application records within the Connective Mercury platformEnter and verify client financial informationMaintain application stages, notes, tasks and supporting documentationEnsure client files remain accurate and completeUse Mercury workflows to maintain visibility across active applicationsSupport compliance and documentation requirements within the platformEnsure brokers have clear visibility over the status and next steps for each application

Connective's platform is specifically designed around mortgage-broker workflows, including deal management, lender comparison, compliance and client data gathering, so prior hands-on experience will be highly valued.

Client & Lender Communication

Communicate with clients to obtain outstanding financial information and supporting documentationFollow up missing documents and application requirementsLiaise professionally with lenders and BDMs where appropriateAssist with responding to lender questions and outstanding approval conditionsMaintain clear communication with brokers regarding application progressProvide a professional client experience throughout the loan process

Reporting & Pipeline Support

Maintain visibility across active applications and upcoming deadlinesTrack outstanding documentation, lender conditions and application milestonesAssist brokers with pipeline reportingIdentify files requiring urgent attentionEnsure applications continue progressing and administrative or credit requirements do not cause unnecessary delays

Tools & Systems

Connective Mercury / Mercury Nexus – highly preferredMicrosoft Excel – advanced capability essentialMicrosoft 365Lender servicing calculatorsBank and lender portalsCredit and loan comparison toolsCRM and mortgage broking platforms

Key Requirements

Significant previous experience as a Senior Credit Analyst, Para-Broker, Mortgage Loan Processor, Credit Assessor or similarPrevious experience supporting Australian mortgage brokers or lendersStrong understanding of Australian residential mortgage lendingExcellent credit analysis and servicing calculation capabilityAdvanced Excel skills – essentialExperience interpreting lender credit policiesAbility to assess complex client financial informationExperience preparing and progressing mortgage applicationsStrong attention to detail and numerical accuracyExcellent written and verbal EnglishStrong organisation and ability to manage multiple active applicationsAbility to operate independently with minimal supervisionCommercial mindset with the ability to identify issues and propose solutions rather than simply processing information

Highly Desirable

Previous Connective Mercury experiencePrevious Para-Broker experienceAustralian mortgage broking qualifications or relevant finance qualificationsExperience across construction, investment and refinance lendingExperience assessing self-employed borrowers and complex income structuresExperience across multiple Australian lenders and their credit policiesPrevious direct interaction with lender BDMs and credit teams

What Success Looks Like

The successful candidate will become a high-level technical support person behind the company’s strong backbone, taking ownership of much of the analysis and application preparation that would otherwise consume broker time.

Success Will Mean

Accurate servicing and credit calculationsStrong lender and policy researchApplications being correctly structured before submissionPotential credit issues being identified earlyMercury records remaining complete and accurateFaster and cleaner application preparationReduced back-and-forth caused by missing informationBrokers spending less time on processing and more time advising clients and growing the business