Training Administrator

Training Administrator

Osborne Park, Perth WA
Full Time
Administration & Office Support

About the role

This is a hands-on administration role supporting the coordination and delivery of training across Coex. Working as part of the operations team, you will assist with student enrolments, course administration, customer enquiries, training records, documentation and general administrative activities required to keep courses running efficiently. You will regularly communicate with students, clients, trainers and internal teams, so the ability to provide accurate information, maintain organised records and follow tasks through to completion is important.

Key responsibilities

• Process student enrolments, registrations, course documentation and training records

• Support the administration of scheduled courses, including participant lists, course materials and pre-course requirements

• Respond to student and client enquiries by phone and email and provide accurate information regarding courses, availability and enrolment requirements

• Maintain accurate student, client and training information within Coex systems

• Assist with completion, certification and post-course administration

• Support trainers and the operations team with documentation and general administrative requirements

• Assist with filing, data entry, reporting and document control

• Follow established RTO procedures and administrative processes to ensure records are complete and accurate

• Provide general administrative support across the business as required

About you

• Previous experience in an administration, training administration or customer service role

• Strong data entry, record management and document administration skills

• Clear written and verbal communication skills

• The ability to manage multiple administrative tasks accurately

• Previous RTO, education or training administration experience would be highly regarded

About us

Coex Training (RTO #41119) is a national Registered Training Organisation specialising in electrical training. We work across the mining, energy, infrastructure and manufacturing sectors, supporting the development of safer, more capable and competent workforces across Australia.