Head of Logistics, Supply Chain & Distribution

Logistics 
•    Lead, inspire and develop a team of logistics professionals to achieve operational excellence, innovation and reliability.
•    Ensure logistics operations comply with customs, bonded warehouse, airport security and duty-free retail requirements while maintaining service and compliance standards.
•    Manage logistics KPIs, network mapping, load optimisation and routing to ensure cost effective operations.
•    Ensure compliance with all relevant WHS, customs, ATO, food safety, liquor licensing and regulatory requirements.
•    Maintain audit readiness, business continuity plans and effective risk management controls across logistics, warehousing and distribution operations.
•    Drive data-led decision making through robust reporting, analytics and performance monitoring.
•    Analyse performance data to ensure service levels are consistently met.
•    Prioritise resource allocation to support tactical and strategic business plans.
•    Strengthen supplier relationships and proactively resolve issues.
•    Ensure logistics strategy remains aligned to business priorities.

Supply Chain
•    Develop supply chain strategies that improve efficiency, service delivery and cost performance.
•    Achieve purchasing and supply chain objectives across delivery performance, inventory costs and category needs.
•    Drive sustainable supply chain initiatives through freight optimisation, waste reduction and responsible sourcing practices aligned with company objectives.
•    Manage supply chain operations within a highly regulated airport retail environment, ensuring compliance with customs, ATO and other regulatory obligations.
•    Implement strategic plans to drive productivity, quality, and operational efficiency.
•    Oversee and drive forecasting improvements to anticipate business trends, customer behaviour, and volume spikes.
•    Lead Sales and Operations Planning (S&OP) processes, partnering with Commercial, Category and Operations teams to align demand forecasts, inventory levels, promotional activity and business priorities.
•    Drive continuous optimisation of the supply chain in partnership with suppliers, freight forwarders and 3PL partners.
•    Leverage ERP, WMS and related systems to improve visibility, reporting, automation and operational performance across the supply chain network.
•    Own stock health, inventory accuracy and optimal stock coverage across all categories, including accountability for shrinkage, aged stock, write-offs, cycle counts and inventory controls.

Distribution 
•    Full accountability for the Distribution P&L, including revenue, cost management, margin performance, and operational profitability.
•    Drive commercial decision making aligned to business objectives and financial targets.
•    Serve as the key touchpoint to manage all wholesale-related execution including order placement, shipment, and invoicing.
•    Optimise wholesale and distribution processes to support expansion, customer satisfaction and financial growth.
•    Ensure inventory availability, efficient replenishment and strong customer delivery performance across wholesale channels.

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