Governance & Management Support Coordinator - Inform. Technology - Grade 7/8

About the role:

The Governance and Management Support Coordinator plays a pivotal role in IT Services meeting its statutory and regulatory obligations and facilitating the efficient administration of the portfolio.

The role navigates and administers the branch’s service management targets, compliance, assurance and associated risk management frameworks, precipitating the development, review, renewal and submission of plans, strategies, reports and publications on time and to standard.

The role also provides information and administrative support to internal and external audit and compliance working parties, boards and committees; as well as facilitates administrative priorities for the IT Services Branch, providing support for committees, meetings, working parties and events.

About us:

Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales. Our office is found close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney’s Botanic Gardens.

Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

Our people:

Our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join Parliament include:

• Competitive salary and annual leave loading
• 35-hour week and flexible work options
• Corporate Wellbeing programs including seminars and Fitness Passport
• Free annual Influenza vaccination
• Salary packaging options via superannuation contributions or a novated vehicle lease
• On-site fitness facilities, pool, restaurant, cafes, and post office

About you

In this role you would require demonstrated experience working in information technology governance and risk management environment, together with sound understanding of key enterprise governance practices and relationship to risk management. In this role you need to have experience and skill to facilitate administration priorities for key meetings, working parties and committees and experience and skill in data management and analysis; and the development of governance and assurance improvement strategies and evidentiary reports and recommendations. A proficiency in scheduling tools, document management systems, and collaboration platforms (e.g., MS Teams, SharePoint, ServiceNow); and Microsoft applications such as (Word, Excel, PowerPoint).

Essential Requirements

• Tertiary qualifications in a related field or equivalent relevant experience.
• Certification or experience with ITIL Foundation (or higher) in service management practices.

Further information to assist you with applying for this position:

• Role Description
• Department of Parliamentary Services website
• Pre-employment requirements - NSW Parliament

How to apply:

To apply for this position please provide:

• An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role and
• A response [maximum two pages] to the Targeted Questions below.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment.  Copies of qualifications, certificates or documentation (other than requested) is not required at this stage in the recruitment process and will not be included with application documents.

Targeted questions:

1. Describe your experience supporting governance, reporting, audit, compliance or management coordination activities in a busy business or technology environment.
   
   
2. This role reports directly to the CIO and will involve sensitive information, budget coordination and management reporting. Please describe how you would manage confidentiality, accuracy and competing priorities in this type of role.

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact ‘I work for NSW’ helpdesk 18•• ••• 679 (Monday - Friday).

Applications must be lodged online through: http://iworkfor.nsw.gov.au/

To be eligible to apply for this role, you must meet one of the following criteria:

• an Australian Citizen
• a permanent resident of Australia; or
• a New Zealand citizen.

Come and explore the Parliament online with our 360-degree Virtual Tour. 

Thank you for your interest in this role. We look forward to receiving your application.

Job Reference: 492592

CLOSING DATE: Sunday, 23 August 2026 [11.55 pm]