Motel Manager Permanent & Relief Manager Positions

Looking for a hands-on, enthusiastic person or couple to join our team as a Motel Manager and to oversee the day-to-day operations of our new motel in Southport on the Gold Coast, with approximately 27 rooms.

Position offering:

• On-site accommodation (1-3 bedroom available).

• Excellent Remuneration package

• Long-term, secure employment

• You will have the support of an experienced off-site Motel Manager and Consultant to support you in your role.

About the Role

This is a hands-on management position. You will be responsible for the smooth day-to-day operation of the motel while ensuring guests receive outstanding service and the property is maintained to a high standard. We are looking for someone who likes to do some cleaning or maintenance work.

Key Responsibilities

• Managing daily motel operations

• Welcoming guests and handling check-in/check-out

• Managing reservations and guest enquiries

• Assisting with housekeeping duties, including making beds and cleaning rooms as required

• Coordinating maintenance and ensuring the motel is presented to a high standard

• Daily administration, banking and reconciliations

• Providing exceptional customer service

• Taking a pro-active approach to health and safety with staff, guests and visitors

• Pool on-site

About You

• Previous motel, hotel or accommodation management experience is preferred but not essential.

• A willingness to be hands-on and assist with housekeeping

• A willingness to be hands-on with maintenance is beneficial for simple tasks

• Strong customer service and communication skills

• Good computer skills (GuestPoint experience is an advantage)

• The ability to work independently with a positive, can-do attitude

Next Steps

• We will complete a reference check once you are short-listed but no reference checks will be contacted until you confirm.

• The candidate will need to get a Police Check.

• No alcohol or related license is required for this role.

• Submit your application through Seek.

• Email applications may not get a response.

• Other Motel Management and Relief Management Positions are available through Motel Coach.