Product Designer

At ahm, we think work should work with you.   

Because let’s face it, life’s too short for a job you dread. Work means different things to different people.  

We’re all about making real, meaningful change. Our mission? Simple. To improve the health and wellbeing of Australians, starting with our team. We’re constantly shaking things up to make work better for everyone.   

We're looking for a Product Designer to join our Digital team on a 12-month fixed-term contract. You'll help design simple, intuitive digital experiences that make life easier for our customers.

Reporting to the Product Design & CX Lead, you'll work closely with Product Managers, Engineers and stakeholders to uncover customer needs, validate ideas and deliver impactful solutions across web, mobile and app experiences. You'll be involved throughout the design process, from discovery and research through to delivery and iteration.

What You'll Be Doing

• Design simple, intuitive and accessible digital experiences
• Turn customer insights into impactful design solutions
• Create wireframes, journeys, flows and prototypes
• Partner with Product Managers and cross-functional teams to shape and deliver outcomes
• Test, iterate and validate ideas through research and experimentation
• Present design thinking and advocate for customer needs
• Contribute to a collaborative, high-performing design culture

About You

You'll bring a strong customer mindset, a collaborative approach and a passion for creating digital experiences that make life easier for customers.

You'll also have:

• 2-4+ years' experience in Product Design, UX/UI Design or a similar role
• Experience working in fast-paced agile, cross-functional product teams
• Strong skills in Figma and familiarity with tools such as Miro, Jira, Confluence and Askable
• Experience conducting user research and translating insights into solutions
• A solid understanding of responsive and accessible design principles
• Confidence presenting design decisions and influencing stakeholders
• The ability to navigate ambiguity and move ideas from concept through to delivery

Why ahm?

At ahm, you'll be part of a team that values collaboration, curiosity and putting customers first. We support each other, work flexibly and enjoy what we do.

Ready to apply?

If you're passionate about creating simple, customer-focused digital experiences, we'd love to hear from you.

Applications close Friday, 28th of August 

Imagine working with us 

At ahm, we think work should be as exciting as finding a surprise donut in the kitchen at lunch (and occasionally you just might). We kick the old, boring ways to the curb and encourage you to think outside the box – experiment a little. We’re not afraid to ruffle some feathers and have a bit of fun while we’re at it. Try new things, explore different areas of the business, and upskill like a pro. It’s one big team adventure here, and the chances to grow are endless.  

Oh, and did we mention we have some great benefits too? https://careers.medibank.com.au/the-medibank-experience/
Happy, healthy people make awesome teams. With ahm, work should feel good — like, really good. It’s about finding joy, fulfillment, and the right team to share it with.  
 

Be Yourself.  Belong Here

We believe in everyone's potential and strive to make ahm inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability. 
Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.
 

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us *******@medibank.com.au or (03) 8622 5***. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work