National Key Account Manager (NKA) – ANZ

Location: Melbourne / SydneyCompany: HungryPanda
About the RoleHungryPanda is looking for a commercially driven National Key Account Manager to grow and manage strategic partnerships with leading restaurant, retail and enterprise brands across Australia and New Zealand.This role will focus on developing national-level partnerships, managing key accounts from initial engagement through to launch and ongoing growth, and working closely with internal teams across Australia and our global business.
Key ResponsibilitiesIdentify and develop partnership opportunities with national restaurant chains, QSR, retail and other strategic accountsBuild relationships with key stakeholders including Head Office, E-commerce, Operations, Marketing and Commercial teamsLead commercial discussions, proposals and contract negotiationsManage the full partnership lifecycle from prospecting and negotiation through to onboarding, launch and account growthDevelop joint business plans, promotional campaigns and growth initiatives with key partnersAnalyse account performance and identify opportunities to increase orders, revenue and customer acquisitionCoordinate with internal Marketing, Operations, Product, Tech, Finance and Legal teams to deliver partner projectsMaintain a strong understanding of the Australian food delivery, QSR and retail landscape
What We’re Looking ForExperience in Key Account Management, Business Development, Partnerships or Commercial rolesExperience working with national brands, QSR, food delivery, retail, e-commerce or technology platforms is highly preferredStrong commercial acumen and negotiation skillsConfident communicating and presenting to senior stakeholdersStrong analytical skills and ability to translate data into commercial opportunitiesAble to independently manage multiple national-level projects and stakeholdersNative or near-native proficiency in both English and Mandarin Chinese is required, as the role involves regular communication and negotiation with both English-speaking external partners and Chinese-speaking internal stakeholdersStrong understanding of Australian business culture and professional communication standards
Why Join HungryPanda?You will have the opportunity to work directly with some of Australia’s leading consumer brands and play a key role in expanding HungryPanda’s national partnership portfolio across ANZ.This is a highly commercial role with significant ownership across partnership development, negotiation, launch and long-term account growth.