Plumbing Operations Manager / Senior Plumber

Cervini Bros Plumbing is looking for an experienced Senior Plumber who is ready to take the next step in their career and move into a leadership and operational management role.  Cervini Bros Plumbing is an established plumbing company servicing the Wollongong, Illawarra and surrounding regions.

This is not a purely office-based management position. Initially, the role will be a hybrid position combining plumbing work with operational management, allowing the successful applicant to remain involved in the field while progressively taking greater responsibility for the day-to-day operations of the business.

The Role

Working directly with the Director, you will assist in managing the day-to-day operations of the plumbing business while also remaining productive in the field where required.

Your responsibilities will include:

• Coordinating plumbers, apprentices, operators and subcontractors.

• Scheduling and allocating labour across projects and service work.

• Supervising multiple jobs and teams.

• Providing technical plumbing support and fault-finding assistance.

• Conducting site visits and quality inspections.

• Ensuring work is completed correctly, efficiently and to company standards.

• Monitoring labour hours, job budgets and productivity.

• Identifying and managing variations and additional works.

• Assisting with material procurement and project planning.

• Managing client communication and resolving operational issues.

• Ensuring ServiceM8 job notes, photos, timesheets and documentation are completed correctly.

• Maintaining WHS compliance including SWMS, toolbox talks, site inspections and safe work procedures.

• Managing and mentoring apprentices and tradespeople.

• Assisting with staff performance and accountability.

• Improving company systems and procedures.

• Helping identify opportunities for repeat work and business growth.

• Reporting operational performance to the Director.

Who We're Looking For

We aren't necessarily looking for someone who has already spent years sitting behind a desk as an Operations Manager.

We're looking for an experienced plumber who knows how to run jobs, lead people and solve problems and is ready to progress into management.

Ideally, you will have:

• NSW Plumbing Licence & relevant plumbing qualifications. (Cert 4 preferred)

• Extensive experience as a qualified plumber.

• Experience running jobs and supervising other tradespeople.

• Strong understanding of plumbing, drainage and construction.

• Excellent fault-finding and problem-solving skills.

• Ability to manage multiple jobs simultaneously.

• Strong communication and leadership skills.

• Good organisational and time-management skills.

• Ability to communicate professionally with builders, clients, subcontractors and staff.

• Understanding of WHS requirements and safe work practices.

• Computer and job-management software skills.

• Current NSW Driver Licence. (HR License preferred)

Experience in maintenance, commercial plumbing, civil works, construction supervision or project management would be highly regarded.

This role would suit an experienced plumber who is beginning to think about the next stage of their career.

You may already be a Leading Hand, Supervisor, Foreman or Senior Plumber and want to move into management without immediately stepping completely away from the tools.

We're looking for someone who can become a key part of Cervini Bros Plumbing — someone who takes ownership, supports the team and helps us build a more efficient and professional operation as the company continues to grow.