Senior Support Worker

Summary:

Welcome to Brightview Health. We are an integrated multidisciplinary allied health and disability support practice serving children, young people, and adults across the Hills District in Sydney’s north west. As a person-centred provider, we are dedicated to delivering high-quality, evidence based services under a truly collaborative care model. We pride ourselves on a supportive and professional team culture where our clinicians and support workers can genuinely enjoy and take pride in their work, as we serve our communities together. We are always ready to welcome individuals who share our passion and our values.

As we continue to expand, we are seeking an experienced Senior Support Worker to provide high quality disability support while guiding, mentoring, and uplifting our wider support worker team. In this role, you will play a key part in shaping our disability support services. You will deliver high quality, direct support to our clients and NDIS participants, while also contributing to the design of our workflows and processes. Working closely with our allied health clinicians, you will ensure that clinical recommendations are seamlessly integrated into daily care. This role also offers a path towards a formal supervisory position responsible for mentorship, rostering, and compliance.

Key Responsibilities:

• Deliver high-quality, person-centred care across home and community settings, focusing on daily living, life-skills development, community access and transport.
• Implement therapeutic strategies from allied health clinicians to ensure seamless, holistic carryover in the participant’s daily routines.
• Contribute frontline insights to shape practice procedures, workflows, risk assessments, and participant-facing resources.
• Assist with the induction, orientation, and informal mentoring of new support workers as the team expands.
• Build strong, respectful relationships with families and external stakeholders, communicating progress or changes in participant wellbeing.
• Maintain immaculate documentation and adhere strictly to NDIS compliance, support strategies, and safeguarding frameworks.

Requirements:

• Certificate III or IV in Disability, Individual Support, Community Services, or an equivalent qualification.
• 5+ years’ experience delivering varied disability support services. Experience in a senior or mentoring capacity, complex care, or PBS strategies is highly regarded.
• Current First Aid and CPR certifications, or a willingness to obtain prior to commencement.
• NDIS Worker Screening Check, Working With Children Check (WWCC), and National Police Check (or ability to obtain one).
• Valid Australian driver’s licence and unrestricted working rights in Australia.
• Exceptional documentation, time-management and task prioritisation skills.
• An interest in progressing towards a formal supervisory role.

Why Join Brightview?

If you’ve ever wished you could be part of a team whose culture perfectly matches its mission, and where you are empowered to do your best work, then welcome to Brightview Health.

We have established our practice with clear values and reliable structures so our team can thrive. When you join us, you are part of a deeply connected multidisciplinary team where our clinicians and support workers uplift, collaborate, and learn from one another. We invest heavily in our team’s long-term professional success and career longevity through:

• The Brightview Remuneration Scheme: Rewarding compensation packages built as a premium over standard Award minimums.
• A Sustainable Practice: Realistic workloads, healthy professional boundaries, and modern, intuitive technology that takes the heavy lifting out of paperwork.
• Clinical Integrity & Autonomy: Full trust to practice you clinical or disability support skills in alignment with your professional standards, backed by close peer collaboration.
• Room to Grow: As an expanding practice, there is genuine space here for your fresh ideas to shine and shape the future of our services.

How to Apply?

Ready to build a brighter future with us? Click “Apply” to submit your resume and an optional cover letter stating how your skills and experience align with this role’s requirements, and what motivates you and drives your work in the allied health and disability support services sector.

For a confidential discussion about this role, please contact us via email to recruitment@brightviewhealth.com.au.