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Housekeeping Attendant The Vision Onsen is a modern wellness house where Japanese thermal traditions meet contemporary performance philosophy. Born on a legacy site, we are a sanctuary of restoration and refined stren…
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About the role
The Vision
Onsen is a modern wellness house where Japanese thermal traditions meet contemporary performance philosophy. Born on a legacy site, we are a sanctuary of restoration and refined strength. Every detail is shaped for clarity and inner stillness. This is wellness as ritual. Precision in practice. Calm is craft.
The Role
As a Housekeeping Attendant at Onsen, you are an integral member of our team with a sharp eye for detail. You will be responsible for maintaining the highest level of comfort, servicing our premium wellness spaces - including our traditional onsen, saunas, and cold plunges - and attending promptly to member requests.
In this role, you will:
Provide the highest quality standard of comfort and cleanliness across all wellness facilities in accordance with Onsen policies and Forbes standards.
Deliver excellent service to both members and internal team members.
Handle all member inquiries and feedback in a courteous, efficient manner, collaborating closely with the Housekeeping leadership team.
Manage daily chemical and cleaning supplies safely and correctly, ensuring specialised care for unique wellness surfaces.
Maintain pristine conditions across the bathhouse, saunas, plunge pools, pantries, storage cabinets, and facilities.
Talent Profile
Experience in a similar role within luxury hotels, premium wellness centres, or high-end members' clubs.
Excellent interpersonal skills with a personable character; a true team player who excels at cultivating member relations.
Basic spoken English.
Strong knowledge of luxury cleaning procedures, chemicals, and specialised wellness surfaces.
Valid working rights in Australia.
Are you ready to bring precision and craft to our wellness sanctuary?
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