Manager, GPT Space&Co

Together, we can do great things

We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

Come join us.

The role

We have an exciting 6month FTC opportunity for a Manager, GPT Space&Co to oversee all operational requirements for our Space&Co venue at 580 George Street Sydney. Driven by a clear vision to position GPT Space&Co as Australia's premier flexible workspace provider, you will play a key role in elevating both our brand and the member experience every single day.

Customer experience sits at the core of everything we do. Aligned with our 'Experience First' value, you will be passionate about cultivating inspiring, world-class workspaces and delivering exceptional customer experiences through meaningful communication, proactive facilities management, and engaging customer interactions and activations.

What you will be doing

• Serving as the welcoming face and primary point of contact for all members and guests, responding promptly to their enquiries and requests while ensuring every interaction leaves a positive impression
• Managing external meeting room and workshop bookings with efficiency and precision, ensuring seamless day-of execution, attending to all user needs (including technology), and identifying opportunities to upsell and secure repeat bookings
• Strengthening member loyalty through proactive engagement, regular catch-up meetings (in partnership with the Sales Team), and creative initiatives that continuously raise the bar on satisfaction and nurture long-term relationships
• Overseeing the full customer journey with the support of the National Sales Team — from onboarding and engagement through to retention and renewal — maintaining accurate records and delivering a seamless, rewarding experience at GPT Space&Co
• Coordinating and managing venue maintenance in collaboration with the building management team and relevant stakeholders, upholding the highest standards of venue presentation and day-to-day operations
• Managing venue billing and actively contributing to the financial performance and cost management of GPT Space&Co with guidance from the Regional Manager

What makes you stand out

We are looking for a customer-focused professional with proven front-of-house experience, ideally drawn from the service, hospitality, or events industries, who is ready to take the next step in their career.

You thrive on building genuine relationships and take real pride in working both proactively and autonomously. As a natural communicator, you are confident, can prioritise and deliver outstanding customer outcomes for the business. You build rapport quickly with stakeholders, have a solutions-focused mindset, exceptional attention to detail, and strong organisational and time management skills that allow you to excel independently.

Ask

Explain

What makes us stand out

We value our people

• Enjoy flexible working arrangements and generous leave options.
• Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
• Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
• Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
• Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

• Ranked 4th in the 2024 Gender Equality Global Report released by Equileap.
• Achieved number 2 real estate company in S&P Global Sustainability Assessment.
• Earned a gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
• Accredited Family Inclusive Workplace™.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

Everyone counts

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds. 

Let’s get started

If this role sounds like you, we want to hear from you. Go for it!

Click on “Apply” to submit your application and Olivia from the Talent Acquisition Team will be in touch.