Assistant Manager (No Gambling Pub )

About the role

The Archer Hotel is seeking an Assistant Manager to join our management team in North Adelaide. This is a full-time position that offers a strategic opportunity to support the overall operations and success of our Pub. As Assistant Manager, you will play a crucial role in ensuring exceptional guest experiences, maintaining high operational standards, and contributing to the achievement of our business objectives. This role is based on-site at our North Adelaide SA 5006 location.

What you'll be doing

• Overseeing daily hotel operations and ensuring compliance with company policies and procedures

• Managing customer relations and resolving complaints or concerns with professionalism and tact

• Supervising and mentoring front-of-house and back-of-house staff to maintain high service standards

• Assisting with staff scheduling, training and performance management

• Monitoring financial performance, including budgeting and cost control measures

• Coordinating food and beverage and functions departments to ensure smooth operations

• Implementing marketing initiatives and promotional activities to increase revenue

• Managing booking systems.

• Assisting the General Manager with strategic planning and business development initiatives

What we're looking for

• Minimum 2-3years' experience in hospitality management Bar, Club, Restaurants or cafe.

• Must have your RSA and RP badges

• Proven track record in a supervisory or assistant management role within a Bar or similar hospitality establishment

• Strong knowledge of Bar operations, including food and beverage services. (No Pokies Machines)

• Excellent customer service skills with the ability to handle challenging situations calmly and professionally

• Strong leadership abilities with the capacity to motivate and develop team members

• Excellent communication and interpersonal skills

• Financial acumen with experience in budget management and revenue optimisation

• Flexibility to work shifts, including evenings, weekends and public holidays as required (Friday Saturday and Sundays Day and Nights are a must)

• First aid or CPR certification is advantageous

What we offer

• Competitive salary package commensurate with experience

• Opportunities for professional development and career advancement within the hospitality industry

• Free dining while you are on your breaks.

• Friendly and collaborative working environment

• Access to ongoing training and development programmes

• Flexible work arrangements where possible to support work-life balance

About us

The Archer Hotel is a well-established hospitality business committed to delivering exceptional experiences to our guests. We pride ourselves on creating a welcoming atmosphere, maintaining high service standards, and fostering a positive workplace culture. Our team is dedicated to excellence, and we value integrity, professionalism and customer-focused service. We believe in investing in our staff and providing opportunities for growth and development within a dynamic and supportive environment.

Apply now

If you are an experienced hospitality professional with a passion for delivering outstanding guest service and operational excellence, we would love to hear from you. Please submit your resume, cover letter and relevant certifications to The Archer Hotel. We look forward to welcoming a talented individual to our team.