Major Account Manager

About Us

RSEA Safety is Australia’s largest independent safety retailer, supplying high-quality workwear, PPE and safety equipment across Australia and New Zealand.

With a strong national footprint across retail and B2B, we partner with businesses to deliver tailored safety solutions that support their people and operations.

The Role

We are seeking a motivated Major Account Manager to join our team based in Hurstville, NSW.

This is a predominantly office-based role with regular customer interaction and occasional travel to client sites. You'll manage a portfolio of major accounts, focusing on customer relationships, account growth, service delivery and commercial performance.

You'll work closely with our Major Account Coordinators and internal Sales, Operations and Customer Service teams to ensure customer requirements and agreed service levels are consistently delivered.

Key Responsibilities

• Manage and grow a portfolio of major B2B accounts

• Build and maintain relationships with key customer stakeholders

• Conduct regular account reviews and identify opportunities for growth

• Manage pricing, margins and customer-specific requirements

• Monitor customer KPIs, service levels and order fulfilment

• Prepare sales, DIFOT, usage and performance reporting

• Resolve customer issues and proactively manage expectations

• Work closely with Major Account Coordinators, Sales, Customer Service, stores and warehouses

• Support product catalogues, pricing, stock requirements and account setup

About You

• Experience in key account management, major accounts or B2B account management

• Experience managing large or complex customer accounts

• Commercially minded with a focus on account growth and retention

• Confident managing pricing, margins and customer negotiations

• Strong relationship-building and stakeholder management skills

• Good administration, reporting and organisational capability

• Comfortable managing multiple accounts and priorities

• Microsoft Office capability; ERP experience such as Pronto is advantageous

• Safety, industrial, workwear or related industry experience is advantageous but not essential

What We Offer

• Base salary + car allowance + commission

• Full-time permanent position based in Hurstville

• Employee discounts across our safety product range

• Training and career development opportunities

• Supportive and collaborative team environment

How to Apply

If this sounds like an opportunity of interest, please apply below or contact ••••@rseasafety.com.au directly for a confidential discussion.

Applicants must be permanent residents or Australian citizens to be eligible for this position.