Quality Assurance & Governance Officer

ABOUT US

As Australia’s largest independent Fleet Management solutions provider, our success lies in our passion and desire to provide innovative, and tailored fleet management and leasing solutions to a broad range of clients nationally.

Our team of industry professionals play a fundamental part in this journey, and we are actively looking for dynamic and motivated individuals to join the “Fleetcare Family.”

ABOUT THE ROLE

This role is responsible for maintaining and continually improving Fleetcare's Integrated Management System (IMS), supporting compliance with ISO 9001, ISO 14001 and ISO 45001 standards, and driving business process improvement across the organisation.

Working closely with stakeholders across Fleetcare, you will coordinate certification audits, manage corrective actions, support policy and document control, maintain compliance frameworks and champion continual improvement initiatives. 

Key responsibilities include:

• Coordinating and continually improve Fleetcare's Integrated Management System (IMS), supporting our ISO 9001, ISO 14001 and ISO 45001 certifications.

• Implementing and maintaining robust governance processes and procedures to support compliance with industry standards and regulations.
• Collaborating with internal stakeholders to develop, review, and update policies and procedures in line with legislative changes.
• Conducting regular audits and assessments to identify areas for improvement in governance practices.
• Acting as a point of contact for internal stakeholders seeking advice on governance-related matters.
• Compiling comprehensive reports on governance activities, findings, and recommendations for executive view.
• Monitoring key performance indicators related to governance effectiveness and proposing remedial actions where necessary.
• Supporting the implementation of training to enhance awareness of governance principles across the organisation

WHAT YOU NEED TO SUCCEED

To be successful in this role, you will bring a combination of relevant qualifications, practical experience and well-developed professional capabilities, including:

• Demonstrated experience maintaining and improving certified management systems, particularly:

  • ISO 9001 Quality Management Systems

  • ISO 14001 Environmental Management Systems

  • ISO 45001 Work Health & Safety Management Systems

  • Exposure to ISO 27001 is beneficial but not essential.

• A relevant tertiary qualification in Governance, Risk, Compliance, Business or Quality Management
• Demonstrated experience in governance, compliance, risk management, quality assurance or a similar role
• Experience supporting and maintaining management systems and compliance frameworks
• Proven capability in coordinating audits and compliance activities
• Experience preparing clear, concise reports and presentations for management and executive stakeholders
• Strong analytical, organisational and problem-solving skills
• Ability to build relationships, influence and engage stakeholders across all levels of an organisation
• Exposure to ESG or sustainability reporting
• Experience administering Promapp or similar process management systems

WHAT WE OFFER

As part of the Fleetcare family, you will enjoy the best of both worlds with all the advantages of working for a large corporate business combined with a ‘family feel’ of a smaller organisation.

Working with a team of industry professionals, you will be surrounded by creative thinkers, innovative problem solvers and customer focused individuals who strive to deliver excellence every day.

Benefits also include:

• Full product and service training provided
• Genuine commitment to investing in you with ongoing learning and development opportunities
• Access to a professional and personal development library of resources
• Australasian Fleet Management Association membership
• Uniform allowance
• Wellbeing program
• Novated Leasing
• Birthday Perks
• Supportive culture including Employee Assistance Program
• Exceptional office facilities
• Breakfast, coffee, healthy snacks, weekly fruit delivery and more
• Fun team environment

If this sounds like an environment where you will thrive, apply now to join our family.

If this role isn’t quite right for you but you recognise how your skills, experience, and positive energy can become part of our next success, check out our website for all our current vacancies and how to register for our talent pool.

Fleetcare is an equal opportunity employer and encourages applications from a culturally diverse background.

Note: Shortlisted candidates will be required to undergo pre-employment background checks. They will be contacted for further information, with interviews expected to commence from the week beginning 13 July.