Flagship Store Manager

Flagship Store Manager | Bondi Junction

Competitive salary + super + generous staff discounts

Be part of something special.

We're looking for an exceptional Flagship Store Manager to lead our Bondi Junction store.

This isn't just another retail management role. It's an opportunity to lead a team, shape a culture and create a destination store that supports parents through one of the most important chapters of their lives.

As Flagship Store Manager, you'll play a pivotal role in leading the team, driving store performance and continuing to build The Memo's presence within the local community.

If you're a passionate retail leader who loves developing people, creating unforgettable customer experiences and driving commercial success, we'd love to meet you.

About The Memo

At The Memo, we're redefining the parenting retail experience.

We curate the world's best baby and parenting products, expert advice and genuine support, helping parents feel informed, confident and empowered. Every interaction matters, and every customer who walks through our doors is looking for guidance they can trust.

As one of Australia's fastest-growing parenting retailers, we're building something different — and we're just getting started.

The Opportunity

As Flagship Store Manager, you'll take ownership of our Bondi Junction store and its success.

You'll recruit, coach and inspire a high-performing team while creating a warm, welcoming environment where every customer feels supported. You'll own store performance, champion our customer-first culture and play a key role in continuing to grow The Memo within the local community.

You'll have a strong commercial focus, driving sales and KPIs while ensuring the store runs seamlessly day to day.

This is a hands-on leadership role for someone who loves retail, thrives on building great teams and enjoys making a real impact.

What You'll Be Doing

• Recruiting, onboarding and developing an exceptional team

• Creating a positive, inclusive and high-performing store culture

• Delivering outstanding customer experiences that build trust and loyalty

• Driving sales, productivity and store KPIs

• Managing rostering and ensuring the store is effectively resourced

• Leading by example on the shop floor and bringing The Memo brand to life

• Ensuring operational excellence across stock, inventory, visual merchandising and store standards

• Building meaningful connections with your local community and customer base

About You

You're a people-first leader with a passion for retail and a track record of delivering results.

You know that great stores are built by great teams, and you take pride in creating environments where people can thrive.

You'll bring:

• Previous experience in a Flagship Store Manager or senior retail leadership role

• Strong leadership, coaching and people development capabilities

• A passion for delivering exceptional customer experiences

• Commercial acumen and a proven track record of achieving sales targets and KPIs

• Excellent communication and relationship-building skills

• Confidence managing retail operations, rostering, inventory and visual merchandising

• A proactive, solutions-focused mindset and willingness to roll up your sleeves

Most importantly, you're someone who genuinely cares - about your team, your customers and creating experiences that make a difference.

Why Join The Memo?

Because this is more than retail.

You'll be joining a growing Australian brand with ambitious plans, a strong purpose and a culture built on connection, positivity and innovation.

As Flagship Store Manager, you'll have the opportunity to lead an exceptional team, make a genuine impact on the success of our Bondi Junction store and grow your career alongside The Memo as we continue to expand.

We Offer

• Competitive salary package + super

• Generous staff discounts

• Six weeks paid parental leave

• Ongoing development and genuine career progression as The Memo grows

• A supportive, collaborative and values-led team

• Meaningful work that helps families navigate parenthood with confidence

Ready to Join Us?

If you're excited by the opportunity to lead our Bondi Junction store and be part of a brand that's changing the parenting retail experience, we'd love to hear from you.

Apply now with your CV and tell us why you'd like to be part of The Memo.

Let's build something special together.