Assistant Branch Manager

Valley Fasteners Gunnedah has an exciting new role and position for an Assistant Branch Manager.

The Assistant Branch Managers role is to assist the Managers role and to work within the business, direct all work performed in the branch and to supervise all areas of operation while maintaining a strong focus on sales, presentation and customer service.

As the assistant manager the core responsibility is to support the manager and foster a positive and healthy workplace culture and environment and where necessary, provide instruction, training and direction for all staff.

The Assistant Branch Manager must have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies as directed by the manager that increase productivity and enable sales targets to be achievable.

The Assistant Branch Manager must be across the daily/weekly/monthly accounting procedures, reporting and financial obligations of the business and be able to report to the senior managers and directors of the business.

The Assistant Branch Manager is responsible for the delivery of the team key performance indicators.

Customer Service

• Providing excellent customer service, answering questions, and handling client relationships.

 Regulations/WHS

• Comply with all WH&S regulations and applicable laws

• Familiarity with industry’s rules and regulations

• Conducting weekly toolbox meetings

• Conduct formal and informal building and workplace inspections.

Financial

• Meet or exceed company net profit goals

• Manage monthly reporting

Staff

• Bring out the best of branch’s personnel by providing training, coaching, development and motivation.

• Recognising employee achievements, encouraging excellence in the work environment.

• Ensure compliance with company and industry policies and procedures.

General Business

• Identify areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

• Adhere to high ethical and professional standards.

• Network to improve the presence and reputation of the branch and company

• Stay abreast of competing markets and provide reports on market movement and penetration

• Sufficient knowledge of modern management techniques and best practices

• Excellent organizational skills

• Results driven and customer focused

• Maintain professional relationships with current customers and establish relationships with new customers.

• Develop and oversee sales and marketing strategies.

• Excellent communication and writing skills.

• Great leadership skills.

• Strong analytical skills.

• Ability to multitask and manage multiple projects at once.

• Assisting in regular sales and operations meetings.

Benefits

• Competitive Salary plus superannuation

• Monday to Friday operation (No weekends)

• Great workplace culture

• Long term employment