Systems Administrator

Role: Sr. Sys Admin Location: Sydney, Australia.Durations: 6-month Contract (After that Permeant Based on Performance) 5 days onsite
What you will be doing: • Management and automation of employees’ IT infrastructure (Windows & Mac)• Office network and services administration (Merak)• Manage a wide-range of SaaS applications and services used by our staff (Zoom, Box, Adobe, Slack, Nexthink, Absolute, NinjaOne, Crowdstrike,)• Provide expert-level technical assistance for core business applications (Azure, Intune, O365)• Provide senior technical support knowledge for end-users regarding computers, printers, and mobile devices• Maintain laptop and desktop computers including installing, managing, and upgrading the operating system, installing, and configuring applications, creating users, and securing computers with disk encryption and other security best practices• Support network and e-mail connectivity, computer operating systems, hardware and software, internally developed applications, mainframe, and midrange operations• Interact professionally with internal users including Senior Partners to diagnose and resolve problems• Strong knowledge of Azure Active Directory design and Group Policy administration• Manage an enterprise-wide software deployment strategy using Microsoft Endpoint Manager/Intune• Proactively monitor a Microsoft infrastructure environment to ensure continued availability of the systems and services.• Document and update firm-wide installation and configuration procedures and policies• Complete maintenance and support actions for the production of Microsoft technologies; ideally, develop processes to increase efficiency and automate regular maintenance of support actions• Active user training and awareness across the firm and specialized within practice areas• Work with team to develop Keystone’s long-term strategic goals and define our path to accomplishing them• Lead new system implementations, process changes, and migrations that drive key business objectives• Look for connections to other projects and recommend opportunities for optimization and integration points• Manage issue escalations and provide support to teams• Review upcoming SaaS release features as well as other integrated applications and provide recommendations to enhance efficiency and productivity• Up to 10% travel (occasional travel to other offices to provide coverage)
What you should have: • 5+ years experience as a Systems Administrator• Hands-on experience leading technology projects from start to finish• A history of achieving goals while managing scope, time, quality and risk• An openness to recognizing all learnings from failures as well as successes• Ability to build strong and effective relationships with business partners by understanding their needs and goals as well as what motivates and engages them• A general fearlessness regarding the unknown, keen ability to focus and function effectively through ambiguity• Experience working with program management tools such as Jira• Experience in a dynamic, fast-growing environment
Preferred Qualifications: • Experience with NSIT CSF and other cyber security and compliance needs in the context of cloud service providers and SaaS landscape• Experience with general SaaS landscape including Azure Active Directory, Microsoft Exchange, Office 365, Iru (Kandji)/JAMF• Bachelor’s Degree (Management Information Systems or Computer Science is a plus)• Strong skills with AV solutions such as Zoom/Teams rooms, Neat bar hub and their administration