On site Team Member(Customer Service focus/E-commerce)

OCAM 4x4 Accessories is one of Australia’s leading suppliers of premium 4x4 parts and accessories — from bull bars and roof racks to recovery gear and camping equipment. As we continue to expand nationwide, we’re looking for motivated and customer-focused individuals to join our Brand New Location Morayfield team and be part of our success story. This role is a hybrid role mainly focused at digital custumer service.

This is an exciting opportunity to work with 4WD enthusiasts, tradespeople, and adventurers — providing exceptional service and helping customers get the most out of their off-road and camping experience.

• Supportive, energetic, and friendly team environment

• Stable full-time position in a growing Australian-owned business

• Career development and growth opportunities within a national network

• Staff discounts on our wide range of 4x4 and camping gear

• Regular team lunches and social events

• Greeting customers and maintaining a professional, well-presented showroom

• Preparing and following up on quotes for 4x4 accessories and parts

• Managing and processing customer orders efficiently

• Maintaining accurate records and customer databases

• Assisting with stock control and merchandising

• Supporting warehouse and dispatch operations when needed

• Working towards branch sales targets and KPIs in store and via phone

• Contributing to online E-commerce custumer service space

• Ensuring a safe and positive workplace environment

• Inbound and Outbound calls daily

• Experience or an interest in Automotive or 4x4 industry

• Trade, mechanical, or automotive background (advantageous but not required)

• Requires confident computer skills, including Microsoft Office and CRM systems

• Strong communication, organisation, and problem-solving skills

• A positive, proactive attitude and willingness to learn

• Can work independently and unsupervised

• Passion for 4WDs, camping, or the outdoors is a big plus!

If you’re looking for a rewarding role with a company that values its people and shares your enthusiasm for the 4x4 lifestyle — we’d love to hear from you.

Apply today and be part of a fast-growing Australian E-Commerce brand that’s driving adventure across the country.

Employer Questions:
Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?

• Do you have customer service or retail experience?

• What’s your expected annual base salary?