Full-Time Senior Client Advisor

FENDI

FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity. As a FENDI Senior Client Advisor, you will embody these values, representing the brand's rich heritage and contemporary vision while delivering an unparalleled client experience.

The Opportunity

We are seeking a passionate and experienced Client Advisor who is ready to step up into a Senior Client Advisor role, working alongside the Store Manager.

As Senior Client Advisor, you are responsible for the following:

Your Responsibilities

• Elevated Client Experience: Immerse clients in the world of FENDI, providing expert guidance and personalized service that reflects the brand's DNA at every touchpoint.

• Sales Excellence: Drive sales performance by expertly showcasing the breadth of the FENDI collection, engaging in upselling and cross-selling strategies to exceed targets and KPIs.

• Client Relationship Management: Cultivate and expand the FENDI community through strategic CRM activities, exclusive events, and targeted marketing initiatives.

• Brand Presentation: Uphold the highest standards of visual merchandising and store presentation, ensuring a captivating and luxurious environment that aligns with FENDI's aesthetic.

• Operational Excellence: Maintain meticulous stock management practices and adhere to all security compliance protocols.

Who We Are Looking For

• Customer-Centric Sales Professional: A results-oriented individual with a demonstrated track record of achieving sales goals while providing exceptional customer service.

• Collaborative Team Player: A positive and supportive team member who thrives in a collaborative environment.

• Adaptable and Driven: An agile and enthusiastic individual with a proactive approach to learning and a strong desire for continuous professional development.

• Language Skills: Fluency in multiple languages is highly advantageous, enabling you to connect with a diverse clientele.

Why Join FENDI?

This is an exceptional opportunity to contribute to the success of an iconic luxury brand. We offer a competitive compensation package, comprehensive training and development programs, and a dynamic work environment where your passion for luxury fashion can flourish.

To Apply:

If you are a driven and passionate individual with a desire to excel in the world of luxury retail, we invite you to submit your application.