Business Services Manager

Location: WILLUNGA, SA

Salary: Not Specified

Job Type: Permanent position | Full time position

• Oversee day-to-day business operations, strategic planning, business development and marketing.
• Manage recruitment, staffing, rostering, training, performance and employee development.
• Oversee HR, WHS, workplace relations and compliance requirements.
• Monitor financial performance, wages, budgets and key business KPIs.
• Ensure the effective operation of IT, payment, telephone and administrative systems.
• Implement strategies to improve operational efficiency.
• Coordinate communication, meetings and operational improvements while supporting the Practice Principals and maintaining a positive workplace culture.

About You

• Minimum 10 years' experience in a business, operational or practice management role, preferably within a veterinary, healthcare, professional services or similarly complex service-based environment.
• Strong leadership and people-management skills, with the ability to recruit, develop and support employees effectively.
• Proven experience in business planning, financial management, KPI monitoring, budgeting and cost control.
• Sound understanding of Australian HR, workplace relations, WHS and compliance requirements.
• Excellent communication, organisational, problem-solving and decision-making skills.

What’s on offer:

• Paid Parental Leave, as well as Paid Purrental Leave (for your furry family members!).
• Recognition as a

Great Place to Work – Certified.

• Mental Health & Wellbeing are a priority, and we understand that work life balance is vital.

Vets Central are accredited in being recognised as a ‘Skilled Mental Health First Aid®’ workplace. To apply for the Business Services Manager position, please submit your current resume and a cover letter outlining your relevant experience and suitability for the role.