Training and Support Officer

The Bridge Incorporated is a community‑based, not‑for‑profit organisation that supports people with disability and people from other disadvantaged backgrounds across Melbourne’s south‑east and northern suburbs. We believe in inclusive workplaces, celebrating different ways of thinking, learning and working — and creating real employment opportunities where people can thrive.

We’re now looking for a Training and Support Officer to join our Northern Warehouse - a busy, welcoming environment with multiple production and process lines, supported by a diverse workforce.

This role is best suited to someone with previous disability support, supported employment, community services or vocational training experience and at least a Certificate IV in Disability or Training & Assessment (or a higher/equivalent qualification).

This is not an office-based support role. You will spend most of your day on the warehouse floor actively supervising work teams, delivering hands-on training and participating in production activities alongside employees with a disability to support them to learn workplace skills, achieve productivity goals and build confidence in a structured warehouse environment.

You’ll focus on what people can do, supporting them to build on their strengths and reach their employment goals at a pace that works for them.

• Providing friendly, practical supervision and support on the warehouse floor
• Delivering on‑the‑job training that suits different learning styles and communication needs
• Getting to know each Supported Employee’s strengths and supporting skill development
• Encouraging safe work practices and quality outcomes
• Taking part in manual warehouse tasks, including repetitive work, lifting and standing
• Being a steady, encouraging presence throughout the workday

Join an environment where you'll feel valued, supported, and inspired to make a difference with a passionate, supportive team making a real difference every day.

• Access up to $18,500 in Not-For-Profit Salary Packaging
• Support your work/life balance with flexible working arrangements
• An extra day of leave in your birthday month
• Connect to a range of services with Sonder EAP including counselling, nutritional, medical and financial professionals
• Maintain your health and wellbeing with discounts to your private health insurance
• Start your new role with a comprehensive induction and training
• Be part of a team that cares about your ongoing professional development
• Opportunities to build your skills and gain new experiences across the organisation

We’re committed to creating a workplace where people feel safe, respected and valued for who they are. We welcome applicants of all backgrounds, identities and lived experiences. If you need any adjustments or support during the recruitment process, just let us know — we’re happy to help.