Care Partner

Location: Wollongong

Full time Permanent

Join Community Gateway, where we value and invest in our employees. As a Care Partner based out of our Wollongong office, you’ll enjoy a range of benefits that promote work-life balance and professional growth.

Key Benefits

• Salary Packaging: Take advantage of our Not-For-Profit Salary Packaging, which includes $15,900 per annum and an additional $2,650 for Meals Entertainment, increasing your take-home pay.
• Career Pathway Opportunities: Explore various career pathways within our organisation, providing opportunities for growth and development.
• Supportive and Friendly Environment: Join a team that genuinely cares about your well-being and success, offering a supportive and friendly work environment.
• Rewarding Career: Make a significant difference in the lives of others, contributing to their well-being and overall quality of life.
• Work Life Balance: Hybrid work plus accrued days off. Options to purchase additional annual leave.

About the role: 

The Care Partner plays a vital role in supporting our clients to remain living independently, safely and comfortably in their own homes through capacity building, strengthening connections and utilising the Support at Home or NDIS Funding to achieve their goals.

The successful applicant will:

• Develop, in collaboration with the client and their support network, a Care Plan, Budget and Service Agreement that meets the client’s needs and goals.
• Demonstrate a proactive approach to assessment, planning and delivery of support options that are person-centred, wellness and reablement focused and build on the strengths, capacity, goals and interests of clients.
• Conduct individual risk assessments in relation to clients needs, supports and home environments and ongoing management of identified risks.
• Continuously build a strong client base, develop trusted relationships with existing and prospective clients, and proactively support clients to fully understand and optimise utilisation of their package to meet their needs and goals.
• Coordinate, review and monitor the delivery of supports and services identified in the client plan, ensuring they remain relevant to the individual’s needs.
• Creatively address barriers and encourage actions that promote a level of independence, reduce risk and ensure people remain well for as long as possible.
• Maintain accurate and comprehensive records, following policies and procedures, including client records.
• Ensure adherence to all legislative and regulatory requirements. 

About You

Essential

This role requires:

• Relevant tertiary qualifications ( Aged Care related disciplines including Diploma of Nursing and/or Cert III in Aged Care, Disability or Community Services) or demonstrated experience in Community Services.
• Demonstrated experience in case management or support coordination, including the assessment of clinical and care related risks.
• Understanding of, and commitment to, person-centred and strengths-based practices and wellness and reablement principles.
• Superior customer service and engagement skills, with the ability to continuously build a strong client base and develop solid relationships with existing and potential clients.
• Knowledge and understanding of the Aged Care Sector, the Support at Home Program and the NDIS.
• Demonstrated experience using Microsoft Office Suite and Client Management Systems.
• Demonstrated ability to work collaboratively and build strong and productive working relationships both internally and externally.
• Excellent organisational and time management skills, with a high attention to detail and ability to establish priorities.
• Excellent communication skills, both verbal and written.

We are seeking an individual who exemplifies Community Gateways Core values of 

• Integrity
• Compassion
• Respect
• Teamwork
• Adaptability

The successful candidate will demonstrate these values through their passionate, caring and can-do attitude towards making an impactful difference in someone’s life. 

Desirable

• Understanding or the Strengthened Aged Care Standards and the NDIS Practice Standards

About Us

Community Gateway is not-for-profit provider of aged care and disability services in the Illawarra, Shoalhaven, South East Sydney and Mid North Coast regions of NSW.

We have been operating for more than 35 years and have a close connection to the communities in which we work.

Our services include case/care management, in home care and supports, respite, cleaning, transport services, social programs, life skills development, clinical care and allied health therapies.

Our team of dedicated employees genuinely care and take the time to get to know our clients and what is important to them, enabling us to form meaningful connections, based on a solid foundation of trust.

As a registered NDIS provider, we provide high quality, flexible supports, assisting clients to build on their capabilities and reach their goals.

We also place great importance on providing services that promote healthy ageing and independence, and improve physical, social, emotional and spiritual wellbeing.

Apply now:

Community Gateway is committed to creating an inclusive and safe environment, where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. We are proud to be an equal opportunity employer and welcome applicants who identify as Aboriginal or Torres Strait Islander, with diverse gender identities and sexualities, have a disability, and/or form a culturally and linguistically diverse (CALD) background to apply.

Please apply via the Seek link with your resume and a cover letter. We will be shortlisting as applications are received, please don’t hesitate to apply now.

For any enquiries about the position, please contact hr@communitygateway.net.au