Strata Assistant

About the role:

A Strata Assistant assists the Licensed Strata Managers in the day to day administration of a portfolio of strata buildings.

This is more than just an admin job, we’ll fully train you in all aspects of strata management so that you can progress and eventually take on your own small portfolio with confidence.

The duties include:

• Providing exceptional customer service as a main point of contact for our clients

• Answering phone calls and responding to emails

• Assisting with the preparation of meeting agendas and minutes

• Issuing work orders and following up on quotations

• General administrative work, system updates and filing

• Assist the Strata Manager in managing the day-to-day operations of strata properties

• Coordinate repairs and maintenance of strata properties

• Assist in the enforcement of strata bylaws and regulations

• Maintain accurate records of all strata properties and residents

• Assist in the preparation of strata documents and correspondence

Part of the requirements for this role is to complete the Certificate IV in Strata Community Management - but don’t worry, we provide study assistance and support for this.

We also have great internal training in place, and access to regular industry webinars and events ensuring that you have plenty of professional development opportunities.

What do you need to demonstrate to us?

• Customer service passion

• Ability to naturally engage, communicate and work within a team

• Strong administration and time management skills

• Super organised to juggle multiple tasks

• Great attention to detail - dot the I’s and cross the T’s

• Can ‘roll with the punches’ - resilient and calm in a fast-paced environment

• Tech-savvy and adaptable

You should have:

• Minimum of 1-year customer service, retail/hospitality or administration experience.

Benefits & Culture:

• Fantastic Earning Potential: Competitive salary packages and incentives

• Great Working Conditions: A friendly culture situated in a conveniently located CBD office

• Flexible Work Options: Embracing a hybrid style of working

• Attractive Staff Benefits: Prioritising our people with additional leave and study assistance

• Career Growth Potential: Develop as an integral member of our industry-leading business, with a structured progression plan outlined by our Learning Academy for our Strata team

Why choose a career at Strata Choice:

Strata Choice has an enviable reputation in the strata industry for providing exceptional strata management services. We operate across Sydney with an extensive portfolio, serving some very prestigious clients.

Strata Choice is a proud member of the Strata Community Association (NSW) the peak body for the strata sector in NSW. We have always been committed to having the best services, practices and customer experience.

What are you waiting for?

Don’t miss out - send us your CV and tell us how great you are and why you want to join the team.