Practice Manager

About the Practice

We are a busy, patient-focused Family General Practice dedicated to providing exceptional healthcare. We are seeking an experienced Practice Manager to join our team in October 2026 (4-5 days per week).

The Opportunity

We are seeking an experienced and friendly experienced Practice Manager to join our Team at Everton Hills Family Practice. This is a fantastic opportunity for someone looking for a challenge and to support the practice in reaching its full potential.

Key Responsibilities

**Greet and welcome patients with a high standard of customer service.

**Manage appointment scheduling, patient inquiries, and phone calls using Pracsoft.

**Process Medicare, DVA directly through Pracsoft.

**Coordinate patient documentation and doctor messaging via Medical Director.

**Maintain strict patient confidentiality and privacy compliance.

**Observe practice workflows to prepare for future management duties.

**Oversee daily clinic operations, billing efficiencies, and patient flow.

**Utilize Pracsoft reporting tools for practice finances and billing reconciliation.

**Manage staff rostering, recruitment, and clinical team training.

**Ensure clinic compliance with workplace safety and RACGP accreditation standards.

**Implement strategies to improve practice efficiency and patient care.

Skills and Experience Required

Essential: Minimum 12 months experience in Practice Manager position.

Essential: Experience using Medical Director & Pracsoft software preferred.

Essential: Solid understanding of Medicare & DVA billing and Bulk-billing

Demonstrated leadership capabilities or a strong desire to progress into clinic management.

Exceptional communication, problem-solving, and organizational skills.

What we Offer

A supportive, collaborative, and patient-centric work environment which is friendly and supportive..

Competitive hourly rate.

Please submit your resume and a cover letter detailing your experience with Medical Director & Pracsoft, alongside with your readiness to step into a Practice Manager role.

Submit applications to: evertonhillsfamilypractice@yahoo.com.au