Accommodation Manager QLD (Village Manager)

About CLV

Campus Living Villages (CLV) is the leading provider of on-campus student accommodation. With over 28,000 beds owned, managed or under development across Australia, the United States, United Kingdom, CLV has an extensive track record for creating quality, purpose-built facilities and managing exciting student communities around the globe.
CLV is committed to creating a vibrant workplace culture grounded in our core values: Care, Accountability, Integrity, and Teamwork. By embracing these principles, we foster an environment where everyone can thrive and enjoy meaningful collaboration. Join us in building a supportive and inclusive team!

About the Role

Reporting to the General Manager, the Accommodation Manager is responsible for the overall operations and day to day running of a large student accommodation community on the Gold Coast.
Leading a multidisciplinary team across operations, administration, facilities and customer service, you will ensure the village consistently delivers an exceptional resident experience while achieving strong commercial and operational outcomes.
This is a hands-on leadership role suited to a commercially minded operator who can effectively balance financials performance, stakeholder engagement, team leadership and operational excellence within a fast-paced residential environment.
You will be an experienced operations leader with a background in accommodation, hospitality, residential, retirement living, student accommodation or property management. You are a natural people leader who enjoys driving performance, developing teams, improving operational processes and creating outstanding customer experiences.
 

Key Responsibilities

• Lead and develop the Village team, fostering a positive, high performing and resident focused culture through effective coaching, training, performance management and employee engagement.
• Oversee the day-to-day operations of the village, ensuring high standards of service, safety and resident experience.
• Develop and manage operational plans and budgets, with accountability for financial performance, forecasting and cost control.
• Drive occupancy through effective sales, leasing and marketing initiatives in partnership with the Marketing team.
• Build and maintain strong relationships with university partners, suppliers, contractors and key internal and external stakeholders.
• Ensure compliance with WHS, legislation, policies, agreements, leases, contracts and operational standards.
• Oversee facilities, maintenance, contractors, suppliers, refurbishments and capital works to ensure the village is maintained to a high standard.
• Foster a safe, inclusive and engaging student community, supporting resident engagement initiatives, events and short-stay accommodation programs.
• Lead the village emergency management response as required and undertake other reasonable duties aligned with the needs of the business.

Essential Skills, Experience and Qualification

• Previous experience in a senior operational leadership role, ideally within accommodation, hospitality, residential, retirement living, student accommodation, property or another service-based industry.
• Strong financial management and commercial acumen, with experience managing budget driving occupancy and business performance.
• Proven ability to lead and develop multidisciplinary teams, contractors and service providers, with strong focus on performance and team culture.
• Excellent stakeholder management and communication skills, with experience building strong relationships with university partners and overseeing facilities, maintenance or asset-related projects.
• A strong understanding of compliance, WHS and operational governance, combined with a proactive, solutions-focused leadership style and excellent organisation skills
• Relevant tertiary qualification, preferably in hotel, real estate or business management
• Current National Police Clearance Check

Why join CLV?

• Highly competitive salary packages, bonus structure and benefits.
• Senior leadership role with genuine autonomy and the opportunity to influence business performance and resident satisfaction.
• Work within a large, new modern accommodation community.
• Career progression with established national organisation.
• Supportive leadership and collaborative culture.
• Birthday leave - enjoy a day off on us.
• Access to Employee Assistance Program (EAP), Flare employee discounts and employee recognition programs
• Enjoy the Gold Coast lifestyle in an exciting and growing accommodation environment.

Campus Living Villages Welcomes You to Apply

To apply for this opportunity, please submit your application via Seek, including your updated CV and any other supporting documentation.

Applications must be received by 18 September 2026, 5pm

Campus Living Villages Australia is an equal opportunity employer who recognises everyone is unique. We welcome you for who you are – as you are, so if you require any adjustments to the recruitment process, please contact us so we can discuss this further.

We welcome and encourage applications from First Nations people, recognising the value, unique skills, and knowledge that First Nations employees bring to the workplace. We encourage applications from people of all genders and backgrounds and applications for employment will not be assessed on any basis that contravenes relevant anti-discrimination legislation applicable within Australia.

Applicants must possess a valid visa that grants working rights in Australia to apply.

Only direct applications from candidates will be considered.