Home & Living | Residential Support Worker - Casual | External Vacancies

At Bayley House, we’re proud to be a well-established and trusted NDIS provider with 75 years’ experience supporting adults with intellectual disability to live full, meaningful, and connected lives. 

We empower people to build skills, independence, and confidence through a wide range of programs including community engagement, work readiness and experience placements, creative and recreational activities, and health and wellbeing initiatives. Our focus is on inclusion, respect, and giving people with disability a strong voice in shaping their own lives.

We’re looking for compassionate and motivated individuals who share our values of Connection, Achievement, Respect and Excellence to join our team. By working with us, you’ll be part of a community that’s passionate about innovation, personalised support, and making a lasting impact every day.

Employment Details

• Multiple Casual Positions
• Residential Services – Bayley House
• Victorian Disability Services (NGO) Agreement 2023
• Disability Support Worker classification – Level 2, based on qualifications and experience
• Casual loading and applicable penalty rates apply
• A range of shifts may be available across residential services

About the Opportunity

Bayley House is seeking Casual Residential Support Workers to join our dedicated residential services team, supporting adults with intellectual disability to live meaningful, connected and fulfilling lives.

As a Residential Support Worker, you will provide person-centred support that promotes independence, choice, dignity and participation. You will support residents in their homes and communities, assisting with daily living, personal care, social activities, community participation and the achievement of individual goals.

This is a rewarding opportunity for someone who is passionate about supporting people with disability and wants to make a genuine difference in the lives of the people we support.

About the Role

Working as part of a collaborative residential team, you will provide high-quality support tailored to each person's individual needs, preferences and goals.

You will build positive relationships with residents and support them to exercise choice and control in their everyday lives, while encouraging independence and meaningful participation in their home and community.

The role may involve working across a range of shifts, including morning, afternoon/evening, weekend and public holiday shifts, depending on service requirements.

Key Responsibilities

• Provide high-quality, person-centred support to adults with intellectual disability in a residential setting
• Support residents to develop and maintain independence in daily living activities
• Assist with personal care, meal preparation, medication support and other daily living requirements as outlined in individual support plans
• Support residents to participate in community activities, social opportunities, appointments and recreational activities
• Encourage choice, dignity, independence and self-determination in all aspects of support
• Apply Person-Centred Active Support principles to maximise participation and engagement
• Support residents with a range of support needs, including complex and/or High Intensity Supports where required
• Follow individual support plans, health plans, Positive Behaviour Support Plans and other relevant documentation
• Build positive and respectful relationships with residents, families, carers and support networks
• Maintain accurate participant records, progress notes, medication documentation and other required records
• Identify and report changes in a resident's wellbeing, support needs or circumstances
• Contribute to a safe, inclusive, respectful and welcoming home environment
• Work collaboratively with colleagues, Team Leaders, Program Managers and other internal and external stakeholders
• Comply with Bayley House policies, procedures, quality standards, safeguarding requirements and workplace health and safety obligations

About You

You are compassionate, reliable and genuinely motivated by supporting people with disability to live a life of their choosing.

You understand that residential support is about much more than completing tasks. You enjoy building genuine relationships, encouraging independence and supporting people to have choice, control and meaningful experiences in their everyday lives.

You are comfortable working independently while also contributing positively to a team environment. You can remain calm and professional when responding to changing needs and are confident supporting people with a range of abilities and support requirements.

To be considered you will need:

• Certificate III or IV in Disability, Individual Support, Community Services or a related qualification
• Experience supporting adults with intellectual disability and/or complex support needs
• Experience in a residential, disability, aged care, community services or similar environment
• Understanding of person-centred practice and Person-Centred Active Support principles
• Experience supporting people with personal care and daily living activities
• Understanding of positive behaviour support and supporting behaviours of concern
• Strong communication and interpersonal skills
• Ability to build positive and respectful relationships with residents, families, carers and colleagues
• Ability to work independently and as part of a collaborative team
• Strong organisational skills and attention to detail
• Confidence using technology and electronic record-keeping systems

Prior to commencing all employees will require:

• Current NDIS Worker Screening Check
• Completion of the NDIS Worker Orientation Module
• Current First Aid and CPR Certificate, or willingness to obtain
• Current Victorian Driver's Licence
• Applicants must have full and unrestricted working rights in Australia for the duration of their employment with Bayley House. (Applicants are required to provide evidence of their working rights as part of the recruitment process)
• Availability to work a range of shifts, including weekends and public holidays, where required

Why Join Bayley House?

At Bayley House, you'll be part of a values-driven organisation committed to supporting people with disability to live meaningful and fulfilling lives.

We offer:

• Competitive remuneration and applicable penalty rates
• Not-for-Profit salary packaging benefits to increase your take-home pay
• Ongoing learning, training and professional development opportunities
• Opportunities to develop your career within the disability sector
• Supportive, inclusive and collaborative team culture
• Employee Assistance Program (EAP) and wellbeing initiatives
• Access to retail and fitness discounts
• The opportunity to make a meaningful difference in the lives of the people we support

How to Apply

Please click Apply below to submit your application through ELMO Careers and attach:

• A current Cover Letter outlining why you would like to join Bayley House and your suitability for the role
• A current CV/Resume

Bayley House encourages applications from individuals who share our values of Connection, Achievement, Respect and Excellence and who are committed to supporting people with disability to achieve their goals, build independence and participate fully in their communities.

Our Commitment to Inclusion

Bayley House is an equal opportunity employer committed to providing a safe, respectful and inclusive workplace.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ individuals and people with disability.

Bayley House is committed to protecting vulnerable adults. All staff are required to comply with our Code of Conduct and complete relevant pre-employment checks prior to commencing employment.