Export Account Manager – Food & Beverage

About Maltra Foods

Maltra Foods is a market leading food and beverage manufacturer based in Melbourne Australia, with a proud history of delivering premium-quality products to a broad range of customers across the globe.

We are a family-owned company, driven by a passion to provide outstanding customer experiences.

The Opportunity

We are seeking an experienced Export Account Manager to join our high-performing and collaborative Sales & Marketing Team.  

Leverage your Foodservice, QSR and Retail contacts across Asia and Middle East regions to secure new business, managing the entire cycle from lead generation to qualification, negotiation, conversion and close.

You will also support our existing Distributors by developing initiatives to expand their customer base, launch new products and grow sales

Our Marketing and Project Management teams will assist you to leverage key market insights and drive revenue via brand awareness programs and a strong NPD pipeline tailored to each market.

Working out of our new state of the art production facility in Pakenham and Clayton, VIC you will be required to travel throughout the Asia and Middle East region regularly and occasionally to other part of the world.

Key Responsibilities

• Leverage your network of key Foodservice/QSR decision makers to understand customer needs, generate leads, secure participation in tenders, negotiate and win new business

• Build on existing distribution framework across the region

• Partner with the marketing team to identify market insights, developing NPD pipeline and winning proposal for both brand and private label customers

• Develop Account Plans that integrate with brand and business objectives, driving benefits for all parties

• Provide product education and marketing support to customers

• Work closely with Sales Support, Operations and Finance teams to ensure industry best customer service, particularly DIFOT

• Identify and resolve customer concerns as required

• Work closely with the Demand Planner to prepare and manage a 12-month rolling forecast

• Manage and execute approved commercial pricing policies.

• Develop, negotiate and execute customer contracts

• Achieve agreed KPIs, mainly call cycles, new business, increased ranging and sales targets and reporting

• Conduct regular business reviews with key accounts, assess performance, and address any concerns.

What We're Looking For

• At least 5-year experience in a similar role with a major FMCG business, including demonstrated success driving new business

• Understanding of diverse cultures and consumer behaviour across the various regions in which we operate, with ability to translate into tangible opportunities.

• Knowledge of international shipping and documentation

• Resilient, with a proactive mindset and willingness to take initiative.

• Ability to analyse and use data and solve problems.

• Strong organisational skills, with the ability to manage multiple priorities and deadlines.

• A confident, clear communication style - can develop and present compelling sales pitches at a variety of levels, from business owners, buyers and senior executives to chefs and baristas 

• Excellent negotiation skills, with the ability to tailor your message and close the deal.

• Commercial acumen, strong analytical skills and attention to detail.

• Proficiency in Microsoft Office Suite

• Availability to travel throughout the region regularly

Why Join Maltra?

• Join a friendly, supportive, and inclusive team.

• Be part of a passionate, high-performing Sales and Marketing team.

• Work in a role where your input truly matters.

Apply Now

If you're a results-driven FMCG sales leader looking for an opportunity to make a real impact within a growing Australian family-owned business, we'd love to hear from you.

Apply today and become part of the Maltra Foods team.

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. The company will not be able to support any sponsorship requirements.

As we receive a high volume of applications for our vacancies, we will only contact you directly should you be successful through to the next stage of our recruitment process

No agency applications will be accepted at this time, unless specifically requested.

Only Australian residents should apply.