Automotive service & 4WD consultant

Automotive Sales Consultant – servicing, 4WD & Offroad

📍 Ipswich, QLD | Full-time

Do you thrive in a sales role where your product knowledge, customer skills and follow-up actually matter?

We're looking for an Automotive service & 4WD/accessories sales consultant who enjoys converting enquiries into sales, building strong customer relationships, and helping customers get the right set up - not just selling boxes off a shelf.

About the Role

This is a front-line sales role where you'll manage customer enquiries from first contact through to completed sale and fitment. You'll play a key role in driving revenue while delivering a high-level customer experience.

Key responsibilities include:

Customer Service:

• Managing inbound sales enquiries (phone, email and in-store)

• Converting quotes into confirmed sales through proactive follow-up

• Recommending suitable parts and accessories based on customer needs, vehicle use and budget

• Preparing accurate quotes and invoices for parts and accessory packages

• Upselling and cross-selling where appropriate

• Handle customer questions or concerns professionally and efficiently

Showroom Maintenance:

• Ensure the showroom is clean and organised and showcases products effectively.

• Perform regular stock takes and update product displays to maintain a fresh and engaging atmosphere.

• Ensure products are displayed professionally and pricing remains accurate

Workshop Coordination:

• Ordering stock and liaising with suppliers to meet deadlines

• Coordinating with the workshop to ensure smooth scheduling and fitment

• Support smooth workflow between sales and workshop operations

Team Support & Growth:

• Build strong relationships with local car dealers and fleet companies to expand the retail network.

• Maintaining strong product knowledge across accessories and brands

• Collaborate with team members to support daily operations and administrative tasks.

About You

You're confident, organised and motivated by results - and you genuinely enjoy helping customers make decisions.

You will ideally have:

• Experience in sales (automotive, 4WD, parts, accessories or trade-based sales preferred)

• A proven ability to convert enquiries into sales

• Strong communication and follow-up skills

• Confidence quoting and discussing pricing

• A genuine interest in 4WDs, touring and off-road accessories

• Good computer skills and experience with quoting/invoicing systems

• A team-first attitude with a focus on customer satisfaction

• Experience with Marlin GTX is a bonus but not essential

What's In It For You

• Full-time role with consistent hours

• Competitive salary

• Staff discounts on parts and accessories

• Ongoing product and sales training

• Support from an experienced workshop and management team

• A role where your effort directly impacts business growth

How to Apply

If you're a motivated sales professional who enjoys the 4WD industry and wants a role where your performance is recognised, we'd love to hear from you.

👉 Apply now via SEEK with your resume and a short cover letter outlining your sales experience