Clinical Operations Coordinator – Registered Nurse

About the role

We are seeking an experienced Clinical Operations Coordinator and Registered Nurse to support the day-to-day clinical and operational management of our growing community-based nursing and support services. This is a hands-on role suited to an experienced RN with a strong background across NDIS and aged care/community care who understands clinical governance, participant safety, quality service delivery and effective workforce coordination. The successful candidate will work closely with Directors, nursing team, support workers, participants, families and external stakeholders to ensure services are safe, responsive, compliant and delivered to a high standard.

Key responsibilities

• Oversee the day-to-day clinical operations of NDIS and aged care services

• Coordinate onboarding and commencement of new participants and clients

• Review referrals and identify clinical, staffing, risk and service requirements

• Develop and review individualised Care Plans, Support Plans, risk assessments and clinical documentation

• Provide clinical oversight for participants with complex and high-intensity needs

• Coordinate services between RNs, ENs, support workers and other members of the care team

• Monitor changes in participant needs and ensure appropriate clinical escalation

• Support hospital discharge and transition into community-based care

• Liaise with hospitals, GPs, allied health professionals, Support Coordinators, families and other providers

• Maintain strong knowledge of the NDIS Practice Standards, NDIS Code of Conduct and relevant aged care requirements

About you

• Current unrestricted registration as a Registered Nurse with AHPRA

• Relevant nursing qualification

• Strong NDIS experience

• Experience within aged care, community nursing or home-based care

• Availability to work a minimum of four days per week

• Current unrestricted Australian driver's licence

• Current NDIS Worker Screening Check and relevant employment screening requirements

• Strong understanding of clinical governance, risk management, incident management and participant safeguarding

• Excellent clinical documentation, communication and organisational skills

• Mental health and/or psychosocial disability experience is highly desirable