Administration Officer

Vision Hospital Group is a leading network of dedicated day hospitals specialising in ophthalmic procedures. Our purpose is to deliver safe, high-quality surgical care in an environment designed to support both patients and practitioners. With a focus on clinical excellence, efficiency, and patient comfort, we work in close partnership with specialists and teams across Australia to provide the best possible surgical outcomes. At Vision Hospital Group, we are proud to support better vision — one procedure at a time.

The opportunity

We are seeking a motivated and detail-oriented Administration Officer to join the North Queensland Day Surgical Centre team. In this frontline role, you’ll be responsible for supporting daily clinic operations, managing appointments, and providing an exceptional experience for patients, doctors, and visitors.

This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys working in a role that combines administration, coordination, and patient service.

In this role, you will:

• Provide friendly and professional reception services, including greeting patients and managing incoming enquiries.
• Schedule and manage patient appointments in accordance with clinic protocols.
• Accurately maintain patient records and documentation.
• Coordinate communication between patients, doctors, and clinical staff.
• Assist in general administrative duties that support the smooth running of the clinic.

About North Queensland Day Surgical Centre

North Queensland Day Surgical Centre is an accredited facility that provides a wide range of ophthalmic surgery. The day surgery is fitted with state-of-the-art equipment and technology to support the latest surgical techniques, optimise patient outcomes and ensure patient comfort at all times. 

About you

We’re looking for a reliable and organised team player with a warm, customer-first approach.

You will also bring:

• Previous experience in a medical or health-related administration role (preferred).
• Strong computer literacy, including familiarity with patient management systems.
• Excellent verbal and written communication skills.
• High level of attention to detail and organisational skills.
• Ability to manage competing priorities and maintain professionalism in a busy setting.
• A team mindset and commitment to upholding patient privacy and clinic standards.

At VEI, we’re not just about vision—we’re about values.

• Purpose-led work: Help improve lives through outstanding eye care.
• Culture of excellence: Join a collaborative team that lives our values—integrity, teamwork, and accountability.
• Development opportunities: Gain experience in a leading medical practice and access ongoing training.
• Stability and support: Be part of a trusted national organisation known for innovation, care, and quality.

Join VEI and make a difference—one patient at a time.

Visit our website for more details