Individual & Regular Giving Coordinator

About Orange Sky

Orange Sky exists to support Australians who are facing challenges in their lives, including homelessness, financial hardship, limited access to laundry facilities or temporary displacement due to a natural disaster. We are committed to being there when it’s needed most, offering free laundry services, warm showers and friendly chats with our volunteers. The Fundraising and Partnerships Team powers this mission by inspiring generosity and building meaningful relationships with individuals, communities and organisations. Their work ensures that every wash, shower and conversation is backed by the resources and partnerships needed to keep Orange Sky vans and volunteers on the road.

The Role

This position is perfect for a proactive, detail-oriented and data-driven person who is eager to learn, adapt and get stuck in. This full-time, permanent role reports to our Fundraising Growth Manager and works under the strategic direction of our Individual Giving Specialist, with a focus on creating meaningful donor journeys. They will play a key role in delivering Orange Sky's Individual & Regular Giving programs across Australia and New Zealand. Focusing on campaign execution, digital fundraising and supporter experience, you will help turn fundraising strategies into high-quality supporter communications that drive engagement and sustainable revenue growth.

What you’ll be doing (in a nutshell)

• Executing multi-channel campaigns: Coordinating the end-to-end delivery of Individual and Regular Giving activity across acquisition, appeals, supporter engagement, and retention.
• Supporting Regular Giving: Supporting the ongoing delivery and development of our Regular Giving program to drive sustainable revenue and long-term supporter growth.
• Crafting content & assets: Assisting in the development of campaign content and assets across relevant channels, aligned with messaging and brand frameworks.
• Coordinating systems & supporter journeys: Supporting fundraising platforms, digital systems, CRM data processes and agreed supporter journeys to ensure smooth campaign execution.
• Supporting data & insights: Monitoring campaign performance, maintaining reporting and using donor data to help identify opportunities for testing and optimisation.
• Collaborating with partners: Working closely with internal marketing and fundraising teams, as well as external agencies and suppliers, to ensure timely campaign delivery.

What you bring to the table

• The experience: Hands-on experience in fundraising, digital fundraising, or individual giving, with a proven track record of coordinating multi-channel campaigns from planning through to delivery. Experience in growing a subscriber, customer, or donor base within the not-for-profit sector is highly regarded.
• Technical & platform skills: Familiarity with digital and email fundraising platforms and CRM systems, along with an understanding of segmentation, data processes and automated supporter journeys.
• Supporter-first mentality: A natural gift for storytelling and a ability to turn campaign stories into compelling value propositions that connect with donors.
• Analytical & process skills: Strong process management, project coordination and prioritisation skills, paired with the ability to use reporting and data insights to support campaign optimisation.
• Collaborative approach: Exceptional written and verbal communication skills, with the ability to manage competing demands and work effectively alongside internal teams, external agencies, and suppliers.
• The mindset: A positive, pro-active, and creative problem solver who thrives in a growing, fast-paced environment and brings genuine passion for Orange Sky's mission.
  

Why Join Orange Sky?

At Orange Sky, we want every person to be "Better for Being Orange". That is every one of our volunteers, friends, and supporters, all while working together towards delivering our mission of "Positively Connecting Communities".  You not only get to work with an outstanding bunch of high-performing people, but you're supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:

• A supportive, purpose-driven team that knows how to have fun
• An attractive and fair remuneration with salary packaging of up to $15,900 tax free per year
• A paid-out rewards scheme, additional gifted leave days & performance perk.
• Flexible approach to work
• Personal growth opportunities through our ‘My Career Pathway’
• Professional development fund (both formal and informal learning opportunities)
• Fitness Passport memberships on offer for you and your family to help support a healthy lifestyle;
• 6-12 weeks paid parental leave for primary care givers and 1 week for secondary caregivers, including superannuation in addition to the 18 weeks paid parental leave from the government. Plus support for parents returning to work;
• Orange Sky Australia has been recognised as an Inclusive Employer through DCA (Diversity Council Australia).
• Dog friendly offices - bring your (furry) best mate with you to work
• Additional leave including Orange Sky public holiday and gifted leave for high performance;
• Wellness initiatives and an Employee Assistance Program (EAP)
• And the warm fuzzies that come from doing something that really matters

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

The successful candidate will be required to undergo a standard background and criminal record check prior to commencement that will be assessed on case by case basis.

Sound Interesting?

Read the Position Description here or using the link below for more information

https://docs.google.com/document/d/1Nltimvf38jejMWRPzcWHYXlQdCxdExJ_Sow837znO8A/edit?usp=sharing

Please contact Emma from the People & Engagement Team if you have any further questions at emma.duce@orangesky.org.au