Guest Relations Agent | SkyFeast - Sydney Tower

Position description Apply now

Guest Relations Agent | SkyFeast - Sydney Tower

Who Are We?

Trippas White Group is a leader in the hospitality industry, operating high profile restaurants, cafés and events across Australia. The company’s prestigious portfolio includes Sydney Tower, Centennial Homestead, Botanic House, Reign, Esq and Sydney Opera House.  Working for Trippas White Group not only means experience at one premium venue but opens endless career possibilities. 

The Role

Are you passionate about hospitality and love creating memorable first impressions? Join our team at the reception hub for Sydney Tower Dining, where you’ll be the first point of contact for guests experiencing one of Sydney’s most iconic destinations. We’re seeking an enthusiastic, customer focused Guest Relations Agent who thrives in a fast-paced environment and enjoys delivering exceptional service.

 Key Responsibilities:

• Greet and check in guests to the appropriate dining venue.
• Process payments accurately and efficiently.
• Stay informed on current offers, promotions, and venue details.
• Collaborate closely with the team to ensure smooth guest flow.
• Provide support and solutions in guest service situations.

What we are looking for:

• Strong customer service skills with a friendly and approachable manner.
• Ability to work effectively in a high-pressure, fast-paced environment.
• Excellent problem-solving abilities and a proactive attitude.
• Proficiency in computer systems, including Microsoft Excel.
• A reliable team player with strong communication skills.

Why Join Us?

• Work in a unique and iconic Sydney location.
• Be part of a passionate, supportive, and dynamic hospitality team.

Requirements:

• Valid NSW Responsible Service of Alcohol (RSA) Certificate.

Apply Now

We’d love to hear from you!

 Trippas White Group is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander people.

Position description Apply now